Our client, located in Berrimah, is currently seeking an experienced Administration Officer and will play a pivotal role in supporting our programs.Part-time work from Monday to Friday9:00 am - 2:30 pm (25 hours per week)Competitive salary of $55K- 60K per annum + SuperannuationAbout the Job:
Our client, located in Berrimah, is currently seeking an experienced Administration Officer and will play a pivotal role in supporting our programs. You'll be the first point of contact, providing essential administrative assistance and exceptional customer service to clients and stakeholders.Role Details:
Position: Administration Officer (Part-time)
Location: Boulter Road, Berrimah NT
Employment Type: Part-time| Monday to Friday | 9:00 am - 2:30 pm | 25 hours per week
Start Date: ASAP
Pay Rate: $55K- 60K per annum + SuperannuationKey Responsibilities:
- Provide general administrative support across all CAAPS programs.
- Greet visitors, manage emails, and handle phone inquiries professionally.
- Maintain organised filing systems following administrative standards.
- Ensure office spaces and facilities meet high hygiene and presentation standards.
- Attend meetings, record minutes accurately, and contribute positively to team collaborations.
- Participate in quality assurance processes and routine audits of online filing systems.
- Respond promptly to client support needs and uphold a drug-free lifestyle per CAAPS policies.
- Support day-to-day operations of CAAPS programs efficiently.
- Offer timely administrative assistance for newsletters, promotional materials, and event coordination.
- Manage client records and oversee intake processes, ensuring compliance with standards.
- Coordinate quality management efforts for client file systems.
- Collaboration and Communication: You'll work closely with:
- Internal teams to achieve positive outcomes for clients.
- CAAPS administration and service staff.
- External stakeholders including referring agencies and clients.
- Log and follow up on tasks using Logiqc and MIMASO.
- Process purchase orders and support meetings with accurate minutes.
- Assist in conducting background checks and ensure timely referrals.
- Maintain client documentation in compliance with MIMASO protocols.
- Strong verbal and written communication skills adaptable to diverse needs.
- Ability to work independently and collaboratively in a cross-cultural environment.
- Friendly, helpful demeanor with excellent telephone etiquette.
- Proficiency in Windows software, word processing, and keyboard skills.
- Commitment to confidentiality and maintaining a drug-free lifestyle.
- Experience in records management and data entry.
- Certificate in Administration or related field.
- Current NT Driver’s License (minimum C Class).
- Current First Aid Certificate.
- Current Criminal History Check and Ochre Card (Category E).