The Role
The role of Administration Officer is to contribute towards high-quality patient-centered experience at our reputable private hospital. You will assist in all administrative hospital services including admission, theatre booking, billing and collections. Reporting to the Administration Team Leader, you will play a critical role in our service delivery and growth, and patient and medical practitioner engagement.
Our leadership team are passionate about mentoring the individual to grow further in the role and our hospital.
Key Accountabilities
- Contribute to hospital administration function in areas such as Front Reception, Pre-admissions, Theatre & Endoscopy admissions, discharge of patients.
- Financial consent management including private health funding eligibility, patient accounts, billings, preparation of estimates, and debtor's collection.
- Assist in process review and champion the continuous improvement processes we're undertaking at our hospital.
- Assist Admin Team Leader in maximising team performance through achieving team & hospital KPIs.
- Handle enquiries and communicate feedback to our team.
- Maintain accurate documentation of patient records.
- Manage correspondence and assist with reports and audits.
Selection Criteria
- Experience in healthcare industry preferably in private hospital.
- Experience in working with and contributing towards a diverse team of healthcare professionals.
- Experience in implementing new technologies to improve administrative processes and efficiencies.
- Sound financial and resource management capabilities.
- A great communicator with relatable interpersonal skills.
Organisational Fit
Waikiki Private Hospital is a leading private healthcare provider with over 25 years of commitment to serving our community. We have aspirations to become the best place to work and best place to care. We are building our team to match the extraordinary care we want to offer our patients, team members and our doctors. If you are high performing individual, willing to grow with our organization and not stick to basics, and aspire to grow further in your capabilities, we may be the right place for you.
About Us
Waikiki Private Hospital is a dynamic 45 bed private stand-alone facility located in Waikiki, in Perth’s southern suburbs, less than 45-minute drive from city centre. Under new ownership and executive leadership team, we are driving growth of our services while maintaining the proud history of community based care.
We provide acute healthcare with Specialist Consultants and Surgeons across General Surgery including Breast, Colorectal and Bariatrics, Gastroenterology, Orthopaedics, Gynaecology, Pain Specialists, and many more specialties and sub-specialties.
Enquiries to
Maria Doyle – Administration Team Leader
Phone: 08 9550 0***
Email: ******@WaikikiPrivateHospital.com
Please submit applications ASAP, no later than Friday 15th March 2024