Due to rapid growth and national expansion, we are looking for enthusiastic and organised Claims Officers to join our team. We are looking for individuals who are happy to perform a range of customer service and administrative duties whilst supporting our team and clients in a dynamic fast paced position.
The role:
- Full time position
- Working from our Loganholme office
- Provide exceptional customer service to our clients and their customers
- Schedule and maintain technician appointments.
- Liaise with restoration technicians
- Review technician reports and submit to clients.
- Perform a range of administration duties and support to our team and clients.
- Provide job costings to clients
- Establish and maintain relationships with our customers, clients and contractors regarding insurance claims.
- Scheduling or rostering experience
- A high standard of written and verbal communication.
- A high quality of work and professionalism
- Ability to review reports and identify inconsistency in grammar and punctuation.
- High level of computer skills across systems and Microsoft Office programs
- Time management skills
- Attention to detail
- Professional phone manner
- Be highly motivated with a sense of urgency
- A proactive nature and be keen to work as a member of a highly successful, KPI driven team
Apply now!