Administration Officer - Mothers Mhb - Casual

About the role

Mater Health has an exciting and rewarding opportunity for an Administration Officer to join the Mater Mothers team in a casual basis. 

Salary range: $28.67 - $33.28 per hour plus superannuation and casual loading.  In addition, you will be entitled to  access not-for-profit salary packaging up to $15,900. 

What you’ll be doing

This position is an Administration Officer across a variety of inpatient wards & units and will provide administration support across a 7-day a week roster with shifts covering from 6am – 9pm.

As an Administration Officer in the Mater Mothers Inpatient space, your role will involve but is not limited to:

• Providing Exceptional Customer Service to patient and clients
• Providing administrative support to clinical and medical staff
• Maintain a high level of discretion and confidentiality, complying with administration, and financial policy and procedures, maintaining accurate, current and accessible files, including maintenance of records of relevant meetings and discussions
• Provide administrative assistance to other senior staff and others as requested
• Exercise judgement where necessary to solve immediate problems in situations where precedents have not been set and procedures not defined

About you

To be successful in this role, you will demonstrate the ability to meet the following:

• Maintain up to date knowledge on procedures and policies of the work area/s
• Highly developed time management and organisational skills
• Strong computer skills including competence in using Patient Administration systems (and the ability to quickly learn new systems)
• Excellent customer service and interpersonal skills
• Ensure effective, accurate and timely communication with staff and clients, communicating with professionalism, sensitivity, and discretion
• Ability to organise and prioritise work effectively within a busy, fast-paced, demanding environment
• Ability to adapt to different work environments daily,
• Ensure accurate data entry using appropriate electronic systems
• Exercise judgement and initiative within define procedures, precedents, guidelines, and instructions
• Support and assist other administration and clinical team members within the business as required
• Advanced IT skills in the Microsoft Office Suite, particularly Excel
• A positive attitude and approach to work with a commitment to excellent service and accuracy
• Maintain a safe working environment complying with Workplace Health and Safety and anti-discrimination policies
• Comply with and adhere to Mater Health Services and the private practice policies, procedures, standards and legislation relevant to the role and business unit

Why join us?

Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that’s because we employ exceptional people. #MAKEYOURMATERMOVE

• Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
• Access to package meal and entertainment expenses via salary packaging
• Access to leading education and professional development via Mater Education
• Access to our Employee Assistance Program and on-site pastoral care teams
• Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
• Unlimited access to a multitude of discounted fitness facilities through Fitness Passport
• Access to on-site, discounted parking
• Discounted food and beverage at various campus cafés and coffee venues

Applications close on Friday 12th April 2024. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW!

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.