Administration Officer

About the Company:
RDO Equipment is one of the world’s largest and most trusted John Deere and Vermeer equipment dealers, selling and supporting John Deere Construction & Forestry, and Agricultural & Turf machinery, as well as the full range of Vermeer equipment. RDO proudly employs more than 1,000 staff, and operates out of 29 dealership locations in metro and regional Australia, providing parts and service support for the agricultural, roads, civil construction, landscaping, mining and forestry sectors.
Our job is more than supplying equipment. We are a trusted business partner and we build customers for life. We play hard and fair in everything we do and are driven by a sense of achievement. Our dealer network is unmatched and our commitment to our customers unfaltering. In order to deliver this commitment, we seek like-minded people and work hard to support our staff to realise their full potential.
About the Role:
Our Townsville Branch is looking for an Administration Officer to cover our reception tasks, general branch administration and support our service department. This role offers an opportunity for you to use your existing skills and learn new ones.
About you: You will have great energy, tenacity and be a highly organised person. You’re not an ordinary Administration Officer, you thrive on thinking inventively and commercially to drive the business growth and performance through our customers. You constantly look for better ways to do things and embrace an environment where challenging the status quo is encouraged.
The key responsibilities of this role will include but not limited to:
Be the first point of contact and “the face of the branch” assisting customers and connecting them with the right person/department.
Perform general administrative/reception duties including phone and email enquiries.
Provide administrative support to the Service Department including raising job orders, invoicing, scheduling, booking jobs in, follow up, data entry and record keeping.
You will bring the following skills and experience to the role:
Strong administration background from a relevant industry would be desirable.
Proven ability to build relationships with customers, fellow work colleagues and management.
Strong Computer skills including extensive systems knowledge.
Excellent attention to detail, organisational and time management skills with the ability to think on your feet.
About the RDO 'Extras':
As an RDO Equipment employee we partner with employees to give a little extra, here's some of our benefits....
Transparent and structured incentive programs, commissions, and bonuses
Employee Assistance Program with 8 streams of support across all aspects of your life - for employees and immediate families
Dedicated Wellness Hub with programs supporting total quality of life
Regional Salary Packaging, regional allowances & tax benefits
Paid study and study leave for approved courses
Paid Community leave to give your time to local organisations and charities every year
Permanent discounted shopping and exclusive employee benefits via reward gateway and directly with many retailers including Private Health
Anniversary and milestone gifts and awards
Paid Parental leave - enhanced payment scheme with superannuation contributions
Significant Celebration gifts for personal milestones such as births and marriages
Exclusive Staff discount on machinery, products and merchandise
Your application:
We strongly encourage all candidates to learn more about RDO Equipment at our website; www.rdoequipment.com.au.
Prospective candidates are advised that interviews will commence immediately. We are successful because of our people and we welcome applications from people of all backgrounds.
We can only accept applications from individuals who have the right to work in Australia. External agencies have not been engaged for this role, so please ensure you apply directly to be considered.
For further information on this particular role or similar opportunities please contact our Careers Team on 1300 154 600.