Administration / Receptionist - Casual

Administration / Receptionist

Casual with possibility of going part time or full time
Location: Briar Hill, VIC 3088

Job ad closes: Sunday 18 February 2023

We are a premium general practice in Briar Hill. We look to make sure that our patients receive the best experience possible, and that our GPs are looked after.

We are looking for a team member who is service oriented, courteous, and respectful. You will be passionate about providing a memorable experience for our patients and have exceptional organisational skills, with the ability to multitask and prioritise.  

Why are we hiring?
We need someone to join our amazing team as a casual team member with plenty of availability for shifts. We are open between 7.30am and 6.30pm.
 

What you will do:

• Welcome our patients and make them feel safe, cared for and respected
• Support our GPs and nurses to provide a premium healthcare experience to our patients
• Manage a clinical appointment book, incoming phone calls, online bookings, referrals, faxes and mailouts, process Medicare billings, monitor and order office equipment and stationery            
• Keep our waiting room and reception area clean and calm
• Maintain privacy and confidentiality at all times

The skills and experience you will need to be successful in this role:

• Customer service experience (would particularly suit someone from the airline, hotel or hospitality industry)
• Proficient in Microsoft products
• An effective team player with an ability to focus on resolving problems
• The ability to prioritise many requests and not be afraid to ask for help
• Project a professional image at all times through personal presentation and interpersonal skills
• You pride yourself on being able to exceed patient expectations
• You have a ‘let’s do it’ attitude and are happy to take on responsibility to contribute to a positive team environment
• Be up-to-date, or willing to be up to date with all vaccinations
   

What to expect:

• A supportive, team environment
• The chance to be a part of rapidly growing premium medical centre
• Weekly, above award wages pay
• A brand new, exceptionally maintained building and fitout
• A fast paced and dynamic environment with new things to learn
   

How to apply:

1. Please visit our website and provide us with a resume and cover letter via seek addressing why you believe you would make a great fit. 
    
2. We are always looking to have a range of styles and approaches in our team members, and encourage you to complete the www.16personalities.com test and let us know your result! (There is no right or wrong answer here, so just be yourself!)
    
3. Please outline your availability in your cover letter including days/times you cannot work

   Applications without a cover letter will not be considered.