AddressAbout us
We are Brisbane’s premium insurance repair builder, providing, personalised, high quality and exceptional customer focused service to the insurance repair industry throughout South-East Qld.
The opportunity
This is an exciting opportunity to be part of a fast paced and collaborative environment. We are looking for an enthusiastic, motivated, and reliable person with a love of customer service to join our team in a full-time office-based position.
There is an opportunity for career progression and development within our business for the suitable applicant.
The Role
As an Administrative Support Officer, you will be a key point of contact for our valued clients. Responsibilities will include but not limited to:
- Building and maintaining strong client relationships
- Data entry and job lodgement
- Providing timely responses to requests via job management systems, phones, emails and client specific portals
- Liaising with and supporting Directors, Office Manager and Building Supervisors for seamless execution on claims
- Assisting with general administration
What you will bring to the role
- Excellence in customer service, communication skills and phone manner
- Strong attention to detail, efficient time management and ability to work under pressure
- Highly motivated, positive attitude and keen willingness to learn
- Able to work as a team and autonomously
- Demonstrate initiative, problem-solving skills and ability to think outside the box
- Strong computer skills – proficient in Microsoft office suite and ability to pick up new programs and procedures quickly
- Experience within the building industry or leadership role is advantageous
Benefits
- Close knit team - A friendly and supportive team culture
- Ongoing training development and support
- Opportunities for career development within the role and business
- Northside location & onsite parking provided.
How to apply
If you are a passionate team player, customer focused and would like to be part of a supportive team, this is the position, the team and company for you!
Please apply by submitting a cover letter and resume to the attention of the Office Manager **************@primebuildingaustralia.com
