Administrative Assistant

Beraldo Coffee is a family owned and operated coffee roaster with 30 years’ experience in the industry. We offer a range of services to cafes, restaurants, and other businesses across Australia, and we aim to maintain long-term and positive relationships with our customers. 

About the Role:

We are looking for an energetic and confident applicant, seeking to challenge themselves in a unique office environment on a full-time basis. 

We require a customer service all-rounder with an inquisitive and adaptable approach. You will need to demonstrate a high level of customer service and professionalism with the ability to multitask and work well under pressure.

This role is vital for the smooth-running of the company as you will essentially be the first point of contact for all customers and will be responsible for managing general day to day operations. 

General Duties:

• Managing all inbound and outbound calls 
• High attention to detail with ability to send and receive orders and invoices
• Liaising with customers with inquiries 
• Consistently updating client information through general data entry and record keeping
• Scanning and filing documents
• Provide assistance to other administrative staff

Requirements:

• Attention to detail 
• Excellent interpersonal and customer service skills
• Excellent written and verbal communication skills
• Excellent problem-solving skills
• Excellent organisation and computer skills
• Previous experience with Microsoft Office 365
• MYOB Exo experience preferred
• Teamwork skills

Immediate start with full training provided on site. Must have Australian work rights to apply for this position.

To apply, please submit a cover letter and your current resume.