Employment Type: Permanent Full Time, 38 hours per week.
Location: Liverpool Hospital, Eastern Campus
Position Classification: Administration Officer Level 4
Remuneration: $66,338.79 - $67,937.54 per annum
Requisition ID: REQ344528
Application Close Date: 09/10/2022
About You
- Are you hardworking and enthusiastic?
- Do you have exceptional Administration Skills?
- Is your customer service outstanding?
- Are you proactive and take the initiative at work?
The SWSLHD Workers Compensation Team is seeking a full-time Administrative Assistant to join their experienced and highly motivated team.
About The Opportunity
The SWSLHD Staff Health, Recovery and Wellbeing Team is hiring an Administrative Assistant to support the SWSLHD District Workers Compensation unit.
The District Workers Compensation team is responsible for delivering all aspects of workplace rehabilitation, claims management and Recover at Work services across SWSLHD for injured employees. The successful applicant will be a key player of this team by providing daily administration support to both the District Workers Compensation Manager and R@WC’s.
To be successful in the role, candidates must demonstrate:
- A history of strong customer service.
- Demonstrated ability to work effectively as part of a high-performing team.
- A “can-do” attitude to helping customers, colleagues and other staff.
- Extensive time management, organisational, and medical recordkeeping skills.
- The ability to perform a broad range of administration duties and have a strong attention to detail.
- Excellent communication skills providing a level high quality customer service.
This position requires an individual who is able to work under broad supervision and is given scope to exercise initiative in the application of established work practices. This position is an opportunity for any administration assistant looking to learn, grow and support a fantastic team!
What you'll be doing
This position provides efficient and effective secretarial and administrative support to the SWSLHD District Workers Compensation unit and others in the SWSLHD Staff Health, Recovery and Wellbeing unit as directed. This position requires an individual who is able to work under broad supervision and is given scope to exercise initiative in the application of established work practices.
Where you'll be working
At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don’t just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of Aboriginal and/or Torres Strait Islander background and people with a disability to apply.
How to Apply
To be considered for this position, please ensure you address the selection criteria as thoroughly as possible.
- Relevant administrative qualifications and/or equivalent demonstrated experience and knowledge in the provision of efficient administrative procedures, secretarial and clerical support with a demonstrated ability to problem solve and use initiative, judgement and discretion in a flexible and creative manner.
- Demonstrated commitment to providing a high level of customer service for a broad range of internal and external stakeholders across all levels of staff and management.
- Demonstrated well developed interpersonal, written and verbal communication skills with the ability to compose quality correspondence, service documents and reports in a professional and timely manner, as well as, the ability to maintain the confidentiality/privacy of client interactions and record management.
- Demonstrated capability to use a wide range of computer hardware, software and electronic systems to complete work activities, as well as, a willingness to learn other programs as required of the role.
- Demonstrated ability to work in a demanding and busy work environment, including a demonstrated ability to initiate, plan, prioritise, negotiate and organise own work, taking into account the impact on others to achieve results and meet deadlines.
- Demonstrated ability to work independently, collaboratively and effectively with team members to support effective coordination of service delivery and achieve service outcomes.
- Demonstrated understanding of CORE values and how these are practically delivered within an office based, customer service team environment.
- Understanding of confidentiality of matters pertaining to employee records, workers compensation claims, Staff Wellbeing Support Service records, work health & safety reports and/or any other documentation.
Need more information?
For role related queries or questions contact Megan Tumminello on 0439 305 685 or via email on Megan.tumminello@health.nsw.gov.au
Interview Date Range: 12/10/2022 - 19/10/2022
Additional Information
Stepping Up – Close the Gap
Stepping Up aims to assist Aboriginal applicants understand how to apply for roles with NSW Health by clarifying the recruitment and onboarding process. If you are an Aboriginal person and wish to obtain more information about applying for a role within South Western Sydney Local Health District, please contact the SWSLHD Aboriginal Workforce Team on SWSLHD-AboriginalWorkforce@health.nsw.gov.au
Workplace Giving Program
South Western Sydney Local Health District employees also have the opportunity to make a difference to help those less fortunate.
Salary Packaging
South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing.
Transforming Your Experience
Transforming Your Experience (TYE) is SWSLHDs key strategy to always positively transform your, our patients, our consumers, our staffs and our communities experiences across our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment.
All NSW Health workers are required to have completed a primary course of a COVID-19 vaccine which has been approved or recognised by the Therapeutics Goods Administration (TGA). New applicants must have completed the vaccination course prior to commencement with NSW Health, or provide an approved medical contraindication certificate certifying the worker cannot have any approved COVID-19 vaccines available in NSW.
To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.