About us
UplinkMe is a South Australian-owned and operated business that offers Internet, SmartWiFi, Mobile, and VoIP products. Our company provides nationally exclusive products that have consistently delivered exceptional results for both customers and the business. Our dedicated team, fuelled by passion, experience, skills, and energy, strives to turn our goals into reality. We are seeking a team player who shares our industry passion and can contribute their drive to our success. Join us in our mission to grow and establish our brand as a leader in outstanding products and services, while setting the standard for exceptional customer service.
Qualifications & experience
- Strong interest in technology, systems, software, and IoT
- Excellent administration and communication skills
- Proactive and confident in delivering outstanding customer service
- Exceptional organizational and coordination abilities
- Familiarity with accounts (Xero experience would be advantageous)
- Social media management skills are highly desired.
Tasks & responsibilities
- General administration and admin projects
- Answering phone calls to provide technical support, sales, and internal assistance
- Coordinating installations for installers, customers, and services
- Assisting the director with PA tasks
- Developing and documenting Policies and Procedures
- Engaging in a multifaceted office role and collaborating directly with the management team
Benefits
- Flexible Schedule: We offer 2-3 days per week with additional hours available to cover leave and other needs. For the right candidate, there’s potential to transition to ongoing full-time employment.
- Work from Home: Enjoy the convenience of working from home! After training, you’ll have the flexibility to work remotely 80% of the time.
- Career Growth: We’re committed to long-term success. If you’re a candidate seeking career progression, you’ll find plenty of room to grow within our organisation.
- Training and Support: We provide ongoing training, education, and support to help you excel in your role.