About Us:Juniper Hayloft Residential Aged Care is a well-established facility offering 100 beds of residential, memory support, and transitional care. Our homely atmosphere provides comfort to residents, including those living with dementia who require specialised support. We are committed to delivering high-quality care and fostering a supportive environment for both residents and staff.
Your Role:In this dynamic position, each day presents unique challenges. Working in a small team of administrators as part of a busy reception team, responsibilities will include taking phone calls and service enquiries, filing, data entry, record keeping and many other general administrative duties. You will be part of a friendly team, building a homely and respectful environment, engaging with and welcoming clients. To excel in this role, you should be an adaptable and customer-focused individual capable of managing a busy phone system and reception area with a professional and accommodating demeanour.Key Responsibilities of this role:
- First point of contact for incoming calls and visitors to the site
- Providing administrative assistance to the in-house teams
- Client and stationary orders, raising Purchase Orders and following up with suppliers
- Management of incoming emails from clients and vendors
- Acting as a point of contact for client enquiries and escalating where required
- General administration, such as filing, data entry, word processing and photocopying
- Input and maintenance of records to ensure that they meet both internal and external reporting requirements
The Skills, Knowledge and Experience required:
- Aged care sector experience will be highly regarded
- Be highly organised and possess the ability to multi-task
- Effective time management skills and an understanding of the importance of meeting deadlines
- Work well in a team environment
- Professional and confident communication skills
- Procura experience highly regarded
- Outlook and office software knowledge
Why Join Us:- Supportive and welcoming organisation with tremendous growth opportunities
- 4 weeks annual leave
- Access to salary sacrifice options up to $18,550 per annum
- Health insurance discount with Medibank or HBF
- Access to Juniperks-an online platform for retail discounts, employee perks and wellness initiatives
To Apply:For more information or to apply for this opportunity, please contact Prem on 61195600 or email prem.dhungyel@juniper.org.au. We look forward to welcoming you to our team at Juniper Hayloft site.
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