Address- Join a world-class education provider
- Attractive salary package and benefits on offer
- Carlton location with hybrid work model
About Us
At Melbourne Business School (MBS), our purpose is to unleash ideas and leaders for a sustainable future. Our vision is to be among the top-ranked providers of business education within the Asia-Pacific region, to be the first choice of students and clients seeking award and non-award educational experiences, and to be esteemed globally as a leading supplier of academic and business research.
The Opportunity
As a world-class provider of education, our students expect a world-class experience, and a key pillar in delivering this is the support and service we provide our prospective students/future learners. We now have a fantastic opportunity – 2 positions available - for you to bring that expertise to MBS, where you can have a positive impact on our prospective students’ careers and join a team of like-minded people committed to the same.
Key responsibilities will include:
• Manage admissions administrative tasks, including assessing applications, overseeing selection, communicating outcomes, generating invoices, processing acceptances – facilitating applications and offers through to enrolments.
• Respond promptly to applicant enquiries and provide highly personalized support throughout their decision-making and application process.
• Maintain accurate applicant records and ensure compliance with admissions policies, regulations and timeframes
• Collaborate with colleagues to implement best practices, enhance service quality, and actively contribute to a team environment that fosters effective working relationships and continuous improvement.
About you
We would love to hear from you if you have admissions experience doing the above in either a University or TAFE environment and are looking to join a progressive employer who values customer service and student support as much as we do. You will be organised, comfortable with managing priorities and have a passion for delighting future learners with your skills in support and service. Furthermore, you will be a customer service connoisseur and someone who believes that the first contact with a student or customer is the foundation of the overall experience.
Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Benefits
We value our people and make sure that we reward you with more than just a salary. Our thanks to you includes:
- Competitive remuneration, including not-for-profit salary packaging options
- Subsidised gym membership, health and wellbeing programs and regular social events
- Access to world-class learning and development programs at a discounted rate
- A workplace that promotes diversity, collaboration, and new ideas in the heart of Melbourne's innovation precinct
- Working alongside talented and supportive colleagues who are passionate about innovation and creativity
To apply, please submit your application including a cover letter and a current resume asap
