Address
Form of workUse your problem solving abilities to support participants and young people in a range of environments.
Access rostered working to support work life balance and family committments.
Join a well established, experienced team of professionals to broaden your skillset in a unique setting.
Who We Are
CareSouth is a spirited, truly local community based organisation with a dynamic and bold vision to make a difference 'every day'. Working across locations in NSW and ACT, we seek to inspire each other and the communities in which we operate. Our purpose is to influence and support the safety, development and empowerment of children, young people, adults and communities.
About the Role
CareSouth After Hours Service (AHS) operates as a part of the Corporate Services team providing professional advice and support outside of business hours to the wider organisation in a Call Centre based environment. The AHS Worker has technical knowledge of all facets of CareSouth and is able to respond to enquiries from staff, the local community and the general public. This position also assists with rostering and incident reporting requiring a dynamic, proactive individual with strong problem solving ability.
The hours of this position are flexible and occur outside the hours of Monday to Friday 9am–5pm, weekends and public holidays, located in our Nowra site.
The successful applicant will have
- Relevant tertiary qualifications and/or experience in a similar role.
- Demonstrated ability to work efficiently and autonomously.
- Advanced computer literacy.
- Ability to complete complex priorities or tasks, remaining calm and focused.
- Have a courteous, clear and professional communication style.
- Willing to work a flexible 24/7 roster including evenings and weekends.
- A Current First Aid Certificate
Do you want to be a part of something great?
At CareSouth, we recognise that the work you do every day is what makes our organisation great. We want to reward that and be an organisation that you are proud to be a part of. We are here to help you bring your best self to work and take your best self home!
To recognise the work you do we offer
- Free, confidential and independent Employee Assistance Program
- Tailored professional development pathways
- 24/7 access to our online eLearning system
- A compassionate, supportive and inclusive culture that encourages you to be bold, big-hearted and determined.
To Apply: Please review the Position Description attached for a comprehensive overview of the role. Your application must include a copy of your updated resume and a cover letter (Max. 2 pages) addressing the Essential Criteria in the position description. Please note that only applicants who are invited to an interview will be contacted. Be sure to keep an eye on your emails as applicants who are invited to an interview will be contacted via email to schedule an appointment time.
Enquiries to: Customer Care Manager, Jane Ford on 1300 554 260
CareSouth warmly welcomes everyone, irrespective of their ethnicity, faith, sexual orientation or gender identity. We are committed to eliminating all forms of discrimination.
NOTE: Positions are subject to a Working with Children/Vulnerable People clearance and satisfactory National Police Check.
