Aftermarket System Support
Location:
Dandenong South, VIC, AU, 3175
Req ID: 9173
Current employees: please log into our system to apply
Job Title
Aftermarket Systems Support
Location
Brisbane, Queensland, Australia
About Us
Gardner Denver Industries Pty Ltd, part of the Ingersoll Rand group, are a market leader in manufacturing highly engineered products including compressors, blowers, liquid ring pumps and fluid transfer products for a multitude of industrial users. Our flexibility worldwide allows us to target fast growing market niches within the industrial, manufacturing, environmental, pulp and paper, service, power, mining and energy sectors.
Job Summary
You will be the second person in a support team assisting with all internal enquiries for any service SAP system updates. This is a full-time role which is quite unique in Gardner Denver and can include altering the service frequency of the machines, changing the allocated parts, deleting decommissioned units off the records and many more tasks.
Responsibilities
You will also be responsible for the processing and invoicing of all preventative maintenance in a timely manner along with maintaining the work in progress.
Key Competencies
- To be highly organised and resourceful under pressure
- To maintain and provide excellent, high quality phone presentation to all internal and external customers
- To be quick paced with attention to detail
- A 'can do' attitude and a strong focus on customer service
- A good working knowledge of Microsoft Office, in particular Word and Excel is required
- Experience in SAP would be highly advantageous.
- The ideal candidate will have some experience in a support/service capacity within a busy manufacturing or service organisation.
What we Offer
- Attractive salary plus superannuation
- Bonus scheme
- Company share ownership scheme
- Opportunity for growth and development with access to our internal training courses and via LinkedIn learning.
Special Accommodation
If you are a person with a disability and need assistance applying for a job, please submit a request.
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Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.