Allocation Administration Assistant

Tasks include:

• Rostering of support staff
• Responding to client and support staff queries via phone, email and face to face
• Liaising with external stakeholders via phone and email
• Conducting client reviews (by phone)
• Maintaining client and staff databases and various registers
• Updating of the My Aged Care Service Provider portal with client information

Requirements:

• Experience working in the Commonwealth Home Support Program/aged care
• Excellent communication and interpersonal skills
• Work well within a team environment
• A strong attention to detail
• Organisational skills, time management, problem-solving
• Proficiency in Microsoft Office suite
• Current National Criminal History Check
• COVID-19 vaccinations x 2