Applications Specialist - Clinical Systems

Are you seeking a meaningful opportunity to apply your technical expertise and positively impact patients' lives in the healthcare industry? Digital Metro North is actively seeking applications from proactive, team-oriented, and quick-learning IT technicians to join our dynamic team.

In this pivotal role, you will be instrumental in delivering high-level specialist technical support, with a focus on maintaining and supporting Clinical Systems, including cutting-edge clinical imaging systems. If you are passionate about making a positive impact on the community through your technical skills, we encourage you to apply and become a key player in advancing our mission.

Digital Metro North (DMN) works collaboratively with Metro North Health (MNH) clinical leads and end users to deliver the digital transformation strategy for Metro North Health. It will ultimately create an integrated digital hospital and healthcare environment across Metro North.  In meeting this strategy significant capital works are being undertaken over the next five years that includes hospital construction/refurbishment and the implementation of ieMR Advanced solution across Metro North. Delivering this will require a dedicated team, with the capacity to work across initiatives and domains, with the knowledge, determination, skills and experience to deliver.

About the role

In this role you will provide customer focused, high level specialist technical expertise in the maintenance and support of Clinical Systems, including clinical imaging systems and the Metro North vendor neutral archiving platform, ensuring that Digital Metro North services meet the needs of Metro North Health (MNH).

Together with the requirements of the role description, our ideal candidate will have the ability to:

• Support of digital infrastructure, clinical imaging systems and platforms; requiring the application of professional judgement in the formulation of viable technical solutions and a high degree of technical problem resolution.
• Provide a high level of technical expertise and skills to manage the end to end delivery of Clinical Systems, including an understanding of clinical image and information systems, Picture Archive and Communication systems (PACS), and archiving platforms.
• Provide expert support, guidance and coordination to relevant support bodies.
• Provide application support utilising Microsoft Windows Server or Linux operating systems. 
• Provide a high level, responsive support service for Metro North Clinical Systems and platforms to Queensland Health customers.

Key knowledge and experience

• Demonstrated experience managing system incidents and upgrades efficiently, adhering to ITIL processes for service delivery.
• Familiarity with healthcare communication standards (HL7, DICOM, IHE) and experience with (PKI Certificates, Firewalls and Networking Protocols).
• Proven ability to collaborate with stakeholders, both technical and non-technical, is key to achieving successful outcomes.

How to apply

1. A brief letter (1-2 pages) telling us why you are interested in this role and how your skills and experience complement this role. 
2. Your current CV or Resume, including the names and contact details of two (2) referees with a thorough knowledge of your competencies for this role. One of the referees should be your current or immediate past supervisor.

Benefits when working with us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers ( https://metronorth.health.qld.gov.au/careers )