Aps4 & Aps5 Executive Assistant Development Program, Canberra

• Location: Canberra
• Position Type: Ongoing | Full-time
• Salary: $71,560 - $84,019

About the role and program
Are you a current Executive Assistant or are you looking to become an Executive Assistant? This development opportunity will kickstart or upskill your career as an Executive Assistant within the Australian Public Service (APS).
Executive Assistants are essential to the Australian Public Service (APS), they are critical in providing effective and efficient support for Senior Executives and management.
Executive Assistants to our SES are responsible for providing confidential and high-level executive assistance through the delivery of high quality administrative, organisational and support services including diary management, meeting coordination, document preparation and records management.
They liaise with a broad range of internal and external stakeholders, have the ability to anticipate the needs of the Senior Executive and demonstrate flexibility and resilience.
Our 12-month program provides an opportunity to develop your professional skills in a diverse and supportive agency. We offer a number of benefits including:

• A role that will expose you to a variety of different capabilities within the agency
• A comprehensive Development Program aligned to your role, including a mix of on-the-job and formal learning
• A dedicated Entry Programs and Learning and Development Team to support your employment journey with the ACIC
• Guidance from an experienced ACIC Executive Assistant Coach, mentor and ‘buddy’

As an Executive Assistant, you will:

• Provide active support to a branch or work area (APS4) and Executive Director (APS5) by undertaking 'front of office' functions, including greeting visitors, receiving and responding to phone calls, emails and correspondence, directing enquiries to the most appropriate service channel and assisting in resolving more complex customer issues that arise
• Communicate with employees internally and externally, such as external government departments and members of the public on behalf of the SES Officer
• Provide advice, organise, schedule and coordinate all travel arrangements and supporting documentation for the Senior Executive and/or staff in a branch or work area
• Build and sustain relationships and obtain cooperation and assistance within the work area and other areas of the ACIC
• Understand and support the principles of the legislative, regulatory, and corporate policy and procedures as they apply in the ACIC
• Be responsive to changes and use common sense to solve problems that may be complex yet broadly similar to previous situations, research solutions which generally can be found in documented precedents or procedures
• Apply sufficient expertise and experience to perform a range of procedural, operational, administrative, analytical and problem-solving activities.

Our ideal candidate
To be successful in this role, you will demonstrate the following experience, skills and attributes:
APS4:

• Ability to apply sound judgment in providing executive and administrative assistance to senior executives, managing diaries, organising conferences and meetings and collating required documentation
• Ability to provide administrative support and to research, manage multiple tasks, adapt to changing work priorities and deliver outcomes on time
• Well-developed communication skills and the ability to adapt to an audience both in written and oral form
• Ability to develop and maintain effective relationships with a wide range of internal and external stakeholders
• Strong team skills with the ability to transfer knowledge, support colleagues and contribute to team/organisational goals.

APS5:

• Sound judgment in providing executive and administrative assistance to senior executives, managing diaries, organising conferences and meetings and collating required documentation
• Provide administrative support and to research, manage multiple tasks, adapt to changing work priorities and deliver outcomes on time
• Strong communication skills and the ability to adapt to an audience both in written and oral form
• Develop and maintain effective relationships with a wide range of internal and external stakeholders
• Strong team skills with the ability to transfer knowledge, support colleagues and contribute to team/organisational goals.

ACIC are dedicated to building a diverse and inclusive workforce so if you’re excited about this role but your past experience doesn’t align perfectly, we encourage you to apply anyway. We recruit staff with a wide range of backgrounds, skill levels, disciplines and working styles.

• Citizenship – To be eligible for employment with the ACIC, applicants must be an Australian citizen.
• Security Clearance - The Australian community expects ACIC employees to maintain the highest levels of security and integrity. Successful applicants will be required to obtain and maintain a minimum Negative Vetting Level 1 security clearance.
• Pre-Employment Screening – All candidates must satisfy an Organisational Suitability Assessment (OSA) prior to being offered employment at the ACIC. Please refer to the ACIC’s

for further information. * Vaccination Status – To be eligible to work at the ACIC, you must be fully vaccinated against COVID-19.
The ACIC is committed to . We celebrate and champion diversity to ensure we reflect the community we serve, and pride ourselves on our vibrant culture. We welcome applications from Aboriginal and Torres Strait Islander peoples, women, people with disability, people from culturally and linguistically diverse backgrounds, those who identify as LGBTIQ+, neurodiverse, mature aged employees and carers.
More information about our conditions is available in the ACIC Enterprise Agreement 2016–2019 and Determination 2022/1 on our .