Aps6 Technical Writer

Our participants, Our people, Our purpose

Currently, there are around 4.3 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 600,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian. 

A new role awaits

We are looking for a highly motivated APS6 Technical Writer to join our Enterprise Architect and Governance Branch. 

The branch is responsible for supporting the Office of the Chief Information Officer (OCIO) by providing centralised communication, risk analysis, reporting and assurance activities. Additionally, the team ensures adherence to established policies and procedures as well as preparing briefs for the Chief Information Officer.

Where you can add value
In this role, you will play an instrumental part by creating clear, concise, and user-friendly communication that supports the OCIO to effectively reach out to its stakeholders.  Your communications expertise will help you to  offer written deliverable for ICT Governance, Risk, Assurance and Communications.

Responsibilities of the role include but are not limited to:

•    Documentation Development: Create and maintain technical documentation including policy documents, procedural guides, project plans, reports, governance frameworks, risk, and assurance documentation.
•    Collaborative Writing: Work closely with subject matter experts, project managers, and IT professionals to produce accurate and coherent documentation that meets the needs of its intended audience.
•    Quality Assurance: Ensure all Office of the Chief Information Officer documents adhere to NDIA standards for accuracy, clarity, and consistency. Conduct regular reviews and updates to maintain the relevance of published content.
•    User-Centric Communication: Develop targeted communication materials with a focus on user experience, ensuring that complex Office of the Chief Information is presented and meets Plain English and Accessibility guidelines for a range of audiences.
•    Content Management: Utilise content management systems (Confluence, SharePoint, Intranet) to organise Office of the Chief Information Officer documentation, ensuring easy access and retrieval.

Enough about us, let’s talk about you

The successful candidate will have proven experience as a Technical Writer in IT or a related field. It is highly desirable to have experience in government, risk, assurance, or a regulatory environment. You will possess excellent written and verbal communication skills with the ability to explain complex technical concepts in plain English. Knowledge of IT terminologies and processes is highly regarded.

Your NDIA Experience

We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while were based far and wide across the country, we make sure nobody feels they are out on their own.

• You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians.
• Access to higher superannuation and above market leave entitlements
• Competitive remuneration and working conditions that support a positive work life balance
• Access to ongoing professional development and learning

While this role is ideally performed from Surry Hills – NSW, Brisbane – QLD, Adelaide – SA, Geelong & Richmond – VIC, remote working arrangements may be considered. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months may be offered.  

Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.

Applications for this role close 11:30pm 10th March 2024

If you have any questions, please contact Poorniima Shanmugam on 0411577*** or email ***************@ndis.gov.au

With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.

NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role.

RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.

The health and safety of workers, Participants and other visitors in our offices is our highest priority. Some roles within the National Disability Insurance Agency are covered by government Health Orders or Directives that require mandatory vaccinations.