Area Operations Manager - Queensland

We are seeking a proactive and dynamic Area Manager who can take ownership of their portfolio. You will be the go-to person for your area and drive a positive culture within your territory (Brisbane and Northern Suburbs).

About Us

Zambrero is on a mission to make a difference, a big difference. Not only do we serve fresh, healthy Mexican food, we are doing our part to end world hunger through our Plate 4 Plate Program. With every burrito or bowl purchased a meal is donated to someone in need. Since inception, with the help of our customers, we have donated over 70 million meals to those in need. 
 

What you'll do

Reporting to the State Operations Manager, the Area Manager will be a trusted coach and consultant for our franchise network in Queensland with a large focus on guiding and supporting our franchise partners. 

Some of your key responsibilities are: 

• Drive the operational compliance and growth of our restaurants.
• Assist with the growth of our customer base, restaurant sales and profitability
• Manage new restaurant openings in your area
• Proactive leadership, training, coaching and development of our Franchise Partners and their teams
• Continually review, monitor and improve operations of our restaurants, ensuring consistency and customer-first culture.
• Build network capabilities by ensuring restaurants are set up for success. Through reporting and analyses of operations, continual training and implementing processes and procedures in line with Zambrero standards.
• Cultivate and build relationships with the network to ensure an ongoing culture of transparency and cohesiveness is observed.

What we offer

• Have access to our Perks and Benefits program, Zam Perks! which includes discounts from over 400 retailers Australia-wide, like Coles, JB Hi Fi, the Iconic, Myer and more!
• Access workout videos, recipes, financial tips and more designed to support your wellbeing 
• Grow your career with us
• Join a fun and dynamic team
• Tools of the trade including phone, laptop and car allowance

About you 

• At least 2 years experience in the same or a similar role.
• Multi-site management experience in QSR or hospitality is preferred 
• Excellent interpersonal skills and adaptability to different situations and styles.
• Able to build credible relationships at all levels.
• Commercially aware, calm under pressure and objective.
• High level of accuracy and attention to detail in all activities.
• Share our humanitarian values and be passionate about making a difference in the world

Don’t meet every single requirement? Please still consider applying! If you’re excited about this role but your past experience doesn’t align perfectly with every requirement or qualification, we encourage you to apply anyway. You may be just the right candidate for this role, or others we have open/in the works!