Address
Form of workWho we’re looking for.
We are on the lookout for a customer focused AssistantStrata Manager to join our ACE Consulting Branch located in the seaside suburb of Braeside. This role is integral to our core business of delivering professional strata management services to our clients. Supported by a customer care team and centres of expertise, we work as one team to deliver value to our customers. At ACE we pride ourselves on being the best in the industry, and we also know how important it is to have some fun along the way. Some of this team’s magic can be found in its friendly and supportive culture.
What you’ll be doing:
- Support assigned Strata Managers in the service delivery of ACE’s Owners Corporation Management Agreements with assisting in AGM preparation including preparation of minutes and agendas, assisting committees with repairs & maintenance, levies, meetings, compliance, and insurance enquiries.
- Engage with committee members either by email or phone to provide information or handle situations related to their community.
- Maintain documents and records related to the community within a document management system.
- In this role you may attend AGM or committee meeting with Strata Manager, as part of professional and personal development.
About you:
You’re an effective communicator who can manage competing demands. You have experience supporting others with admin duties like emails, reviewing documents, obtaining quotes etc.
As someone experienced in all thing’s admin, you know how to use the basic software like Outlook, Word and Excel. You might also have some experience with CRM and document management systems, or you know how to learn these systems quickly.
You are happy to engage with customers knowing that “relationships matter”. You are a go getter, know how to problem solved and thrive in an environment where you can be the “solution you seek”.
You are a team player, who encourages collaboration and demonstrates being “in it together”.
Don’t stress if you are unsure about Strata, if you have the right attitude and willingness to learn, we will support you to learn and grow in a new industry.
What we can offer you!
ACE Consulting is a stand-alone entity but is part of the PICA Group. If you haven’t heard of ACE or PICA Group, check us out: https://www.acebodycorp.com.au/ and http://picagroup.com.au/, I think you’ll be impressed. We’re investing heavily in technology, processes, and our people, so it’s never been a better time to join our industry.
We offer a range of fantastic perks like your birthday off offer flexibility in where you work, and access corporate discounts and offers through the PICA Perks program.
Still not convinced? Check out what our employees have to say about working at PICA on Glassdoor A 4.4 star rating is nothing to sneeze at.
Growth at PICA Group (youtube.com)
This is PICA Group (youtube.com)
We want the best to apply!
At PICA Group we embrace diversity and foster an inclusive environment so as to enhance community living for all.
For up-to-date information about PICA Group, visit us:
https://www.linkedin.com/company/prudential-investment-company-of-australia/mycompany/
https://picagroup.com.au/
You must have the right to live and work in this location to be considered for this opportunity.
It is PICA Group’s policy not to accept speculative CVs from Agencies unless the role has been released directly to the agency. Should we require any assistance from agencies on any roles a member of the Talent Acquisition team will contact agencies directly.
Please attach an updated CV and contact us via the apply now button to arrange a confidential discussion about this exciting and rare opportunity.
