Bank Tellers & Customer Service Officers

Our leading financial client is looking for Bank Tellers across locations in NSW!Our client is currently seeking dedicated individuals to join their team as Bank Tellers and Customer Service Officers. As a casual team member, you will have the opportunity to work part-time and provide exceptional service to customers while performing a range of banking transactions.

Location:

Mudgee, NSW
Job Type: Part-time, casual
Hourly rate: $34.58 - $42.26 (dependent on experience)
Contract details: Initial 12-month contract

Teller Responsibilities:

• Process various banking transactions accurately and efficiently, including deposits, withdrawals, transfers, and payments.
• Maintain a high level of professionalism and Customer Service, ensuring all interactions are conducted with courtesy and empathy.
• Adhere to banking regulations, policies, and security procedures to safeguard customer information and prevent fraud.
• Collaborate with team members and supervisors to achieve branch objectives and ensure smooth operations.

Customer Service Officer Responsibilities:

• Assist customers with their inquiries, provide information on bank products and services, and recommend appropriate solutions to meet their needs.
• Identify opportunities to help customers meet their financial needs by referring them to the right person.
• Maintain a high level of professionalism and Customer Service, ensuring all interactions are conducted with courtesy and empathy.
• Participate in community projects as a paid volunteer.

Qualifications and Requirements:

• Previous experience in banking, Customer Service, or a related field is advantageous but not essential.
• Strong communication and interpersonal skills, with the ability to engage effectively with customers and colleagues.
• Attention to detail and accuracy in handling financial transactions.
• Ability to adapt to a fast-paced environment and work efficiently under pressure.
• Basic computer skills and familiarity with banking software/systems are desirable.
• Must be flexible and available to work as needed, including weekends and holidays.

If interested, please apply directly to ensure your application is considered. For any additional questions not covered in this job description, contact Laura O'Donovan by email: **************@ipa.com.au.