Boutique Manager - Paddington

Our Boutique Managers are the foundation of our business and key to our success. Combining their commercial and operational acumen with their growth mindset, our Boutique Managers deliver on our vision and strategic direction by driving sales growth, maximising profitability, and empowering our customers and our teams with the confidence to make meaningful memories.

Reporting directly to the National Retail Manager, the Boutique Manager’s performance will be assessed and rewarded by measuring the achievement of sales and service, wages, shrinkage, average sales and multi rates and staff development objectives per season.

Our Boutique Managers are: 

1. Passionate about our brand and their customers’ experiences with us
2. Inspirational and they lead from the front with their team 
3. Commercially minded with excellent commercial and financial acumen
4. Collaborative and influential with internal and external stakeholders
5. Proactive and use their initiative to drive results and respond to business focuses

Our Boutique Managers will:

• Lead and inspire their team to deliver on the MANNING CARTELL vision and strategic direction
• Drive results and identify operational opportunities and efficiencies with a growth mindset and an eye for continuous improvement
• Motivate their team to achieve or exceed company targets by developing their skills, product expertise and customer experience techniques
• Manage and lead their team by providing regular feedback, recognising both talent and areas to develop further
• Act as MANNING CARTELL brand ambassadors in all areas with professionalism and poise
• Ensure all store operations tasks and administration is completed accurately and efficiently and drive adherence to all relevant policies and procedures
• Ensure their boutique is in line with brand standards with visual display, cleanliness and personal grooming

Store Operations:

• Ensure compliance to all inventory and stock management procedures and processes to minimise risk and loss to the business
• Provide feedback National Retail Manager on stock opportunities or issues encountered
• Ensure reserves are maintained and adhere to boutique brand guidelines, with particular focus on accessibility and efficiency
• Ensure that team members comply with all relevant Policy and Procedures and standards, as provided in the company manuals
• Ensure that all  administrative requirements are acted upon in a timely manner, including but not limited to filing, follow up on customer correspondence, store feedback. Ensure each is executed to company standard.
• To ensure all administrational tasks are completed and submitted in line with the company expectations on a daily, weekly, monthly, seasonal basis and records are maintained for the boutique

Visual Merchandising:

• Collaborate with National Retail Manager  to maintain visual merchandising standards and merchandising product to inspire our customers and maximise sales potential – taking into consideration actual sales and category results
• Prepare and execute VM and housekeeping directives as required

Other:

• Work safely and adhere to OH&S standards to ensure the health and safety of others. Always demonstrate safe behaviours and environmentally sound work practices across entire team.  
• Represent the MANNING CARTELL image by always adhering to all personal styling and grooming policies and ensure all team members are doing the same
• Ensure team member compliance with all MANNING CARTELL policies and procedures
• Attend training sessions/meetings organised by the MANNING CARTELL Head Office

Why work for us?

• On site parking
• Work for an Australian family-owned business
• Generous staff discount and incentives
• Amazing company culture
• Career growth and development opportunities