Branch Manager, George St Sydney

Job no: 793778
Business unit: Personal Banking
Primary position location: 333 George St, Sydney, NSW
Work type: Permanent Full time
Region: NSW- Sydney CBD

• Showcase your leadership capability in this significant role
• Be a community leader, a NAB Ambassador & see your career flourish
• Endless career opportunities await with one of Australia's Big 4 Banks!

NAB has a long and proud heritage, serving the Australian community for more than 160 years! We have a national team of over 5,400 passionate professionals helping millions of our customers across a network of over 600 Retail branches. We engage, educate and serve our customers to help make their banking simple and easy. Our Bankers are respected and recognised within their communities for the value they bring!

NAB's Branch Managers are community leaders - working to build and maintain trusted relationships with local customers, businesses and community partners. Ultimately responsible for the overall business performance of our George St Sydney branch, your role as Branch Manager will see you engage in strategic business development, cross-channel collaboration, and empowering and inspiring our Bankers to deliver a consistently exceptional, signature customer service.

A typical day will include...

• Motivating, developing and inspiring your team
• Championing an outstanding customer experience
• Driving sales and maximising customer opportunities
• Working collaboratively with internal business channels
• Completing operational duties within the branch including assisted transactions and meeting customer needs
• Driving a risk aware culture and being accountable for operational risks within the team
• Raising awareness of NAB's digital offering and educating customers on how these can be utilised
• Driving activity to achieve business performance targets including revenue growth, customer service scores and referral targets
• Supporting and serving your local community, clients and customers

• Proven people leadership / management experience is essential
• A Banking, Sales, Lending or Distribution background is highly desirable
• Strong business acumen
• A genuine passion for world-class customer service
• Charisma, drive, high-energy and a passion for people!

All new Branch Managers receive NAB's tailored onboarding and training program to cater for their level of expertise. As a reward for your success and passion for helping customers, we offer a multitude of benefits including an attractive base salary, the opportunity to earn performance-based incentives, fantastic career-growth opportunities, as well as the support of the NAB brand boldly backing you as you have a significant impact in the lives of our customers!

A diverse and inclusive workplace works better for everyone

At NAB, we're intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It's a huge part of what makes NAB such a special place to be.

Focus on you

We are committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world-class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities. For more information, please click here.

Continue building your career at NAB

If you think this role is the right fit for you, we invite you to apply.

To avoid disappointment, you are encouraged to have a minimum of 18 months tenure in your current role and your people leader's endorsement to apply and participate in the selection process.

To be eligible to apply, you must have Australian or New Zealand citizenship or Australian permanent residency status.

Please note candidate screening methodologies and interviews may be conducted prior to the closing date of the job advert.

Advertised: 03 May 2024 6:00 AM AUS Eastern Standard Time
Closing: 17 May 2024 11:55 PM AUS Eastern Standard Time