Broome Golf Club Manager/Secretary

POSITION VACANT – BROOME GOLF CLUB MANAGER/SECRETARY

The Manager will be responsible for directing and managing the club in line with the organisational objectives set by the Board, and to meet the Club’s vision. 

The Manager will also ensure the Club is commercially oriented and viable in the long-term by the provision of high-quality and cost-effective services to members and guests, through both the golf course and the hospitality operations. 

In your role you will continue to improve operations, efficiencies and of course profitability while maintaining a strong community focus. You will demonstrate the following attributes: -

• Strong focus on customer service standards.
• Senior management experience in a Club or similar Organisation.
• High level presentation and communication skills.
• Sound conflict resolution skills.
• Lead by example by taking a hands-on approach as required with all stakeholders including members, staff, community, and suppliers.
• Have sound financial management skills in both managing financial affairs and reporting to the Board.
• Experience in the software programs – Microsoft Office, and Excel.
• MYOB and accounting knowledge, including daily cashier, balancing, compliance.
• Current RSA and Approved Managers Licence.
• 
  Act as Secretary of the Club. 
• Responsibility for ensuring our day-to-day compliance with the Registered Clubs Act and associated regulations. 
• Monthly reporting to the Board and attending Board meetings. 
• Staff management including rostering, wages, workplace health and safety, performance management, staff training and competencies.  
• Finance and budget compliance, liaison with Club Treasurer and external accountants. 
• Maintenance of a clean, hygienic, and safe environment by ensuring compliance with Workplace Health and Safety regulations, the Liquor and Gaming Act, as well as Food Safety Laws and Legislation. 
• Ensuring the property is maintained to a standard befitting that of a high-quality establishment.  
• Driving a culture of service excellence ensuring seamless service delivery across all sectors including front-of-house, course and maintenance through strong leadership and mentoring of staff. 
• Organising and overseeing special events, functions, golfing events including set-up, catering inclusions, and presentations.  
• Liaise with the Executive Chef to create seasonal menus and special events/ menus aligned to our market segment.
• Inventory management, procurement, and supplier relationships to ensure high-quality products at a competitive price. 
• Advertising skills to drive and implement event, combined with weekly hospitality advertising requirements.

The successful candidate will have: 

Essential requirements - 

• Proven experience (ideally in a Golf Club or resort environment) or senior club management role.  
• Demonstrated ‘hands-on’ knowledge bar and or restaurant operations. 
• Demonstrated experience in driving change. 
• Demonstrated leadership and mentoring skills that show the ability to energise, inspire and drive a team.  
• Excellent oral and written communication skills. 
• Strong financial acumen with demonstrated ability in budget management, cost control and achievement of sales targets. 
• Demonstrated people management skills. 
• Demonstrated procurement, inventory management and supplier relationship skills. 
• Excellent IT skills with demonstrated ability in Microsoft programs as well as MYOB.
• Demonstrated experience with social media platforms such as Facebook, Instagram. 
• Flexibility to work the hours required to fulfil the requirements of the job including early mornings, weekends, and public holidays as required. 
• The ability to supervise, lead and motivate a small team of employees.
• Deal promptly with grievances from both staff and club members.
• Issue verbal and written warnings, execute all disciplinary action as needed.
• Ensure the integrity of all public disclosure by the Club.
• Conduct all business lawfully and ethically and in compliance with internally established control systems, authorities, Club standards and in line with environmental, safety and health policies.
• Perform at the highest level of accountability in crisis management situations as necessary and appropriate.
• A valid Working with Children Check. 

Highly Desirable –  

Tertiary qualification in Business, Management, or related field. 
Experience in developing and delivering club promotions with the ability to measure and analyse the return on investment. 
Sound knowledge of all relevant legislation and guidelines 
An understanding of how to deliver real value and excellent customer service to our members
Experience in grant funding applications (desirable)
Compliance with relevant regulations, including liquor, gaming & employment
Be prepared to work shifts including weekends and public holidays when required
MYOB data entry, balancing, journals and monthly accounting compliance
Comprehensive knowledge of POS, daily reporting and supported back of house programs.

Benefits

Salary and contract negotiated on skills on application.
Please email a current resume, brief cover letter addressing the criteria listed above, and a list of 3 current and relevant professional referees to *******@broomegolfclub.com.au

Submission are required as soon as possible.

Please note that applications are open to Australian residents only.