Address05/06/2024
12/06/2024
Contract
Melbourne CBD
IT,Other
For more than 20 years, people in Australia have placed their trust in Beyond Blue as a reliable source of mental health information, support, and hope.
We are one of Australia’s most well-known, trusted, and visited mental health organisations. We never take this for granted. With it comes a deep responsibility to listen, to understand people’s needs and aspirations, and to ensure they are at the heart of everything we do.
We are a big blue door for many in the community: a safe and reliable place for millions of people to access information, advice and support – whether they’re well and want to stay that way, unsettled or struggling and need support, or in recovery and want to reconnect.
About this Position
Are you seeking a role where teamwork is paramount, silos are discouraged, and fun is part of the equation? Look no further! Our Be YouBusiness Analyst position offers the perfect blend of collaborative work dynamics and enjoyable team interactions.
As a Be YouBusiness Analyst, you'll be an integral part of the Be You Workforce Enablement team. This position involves designing and implementing digital solutions across various projects, continuous improvement initiatives, and day-to-day operations. The focus is on ensuring a user-centric, experience-led approach to solution development, incorporating user needs, insights, data, research, and analysis, aligned with the Be You Digital strategy.
Reporting to the Digital Product Lead, this role collaborates closely with the Be You workforce enablement team, including the Digital Product Lead and Project Manager, as well as the broader Be You Experience team, Be You Education and Delivery teams, and Be You Delivery Partners such as Early Childhood Australia and headspace. Collaboration extends to cross-functional teams within Be You, CRM, IT, and Business Improvement teams.
The role
- Support the development and implementation of the Be You Digital strategy in alignment with the Beyond Blue Digital Strategy.
- Assist the Digital Product Manager in crafting and delivering Be You digital roadmaps.
- Collaborate across teams to gather, validate, and document requirements, analyse data, and define current and target states.
- Analyse proposed solutions, identify potential issues, risks, and benefits, and conduct change impact assessments.
- Work with vendors and teams to create functional specifications for solutions.
- Simplify technical documentation into plain language for team understanding.
- Support solution implementation and testing to ensure quality standards are met.
- Foster a culture of continuous improvement through insights, data, and research.
- Support change management processes across Be You.
- Produce high-quality written documents and provide input into key reports.
- Ensure project management activities are implemented in accordance with company policies.
About you
The role is ideal for Business Analyst who have previously worked on Salesforce systems and meet the below requirements and skills:
- Three or more years of Business Analyst experience with technical implementations of Salesforce systems.
- Mid-to-advanced experience with Salesforce configurations.
- Business Analyst background in CRM process design and implementation
- Experience with enterprise integration tools and ETL (extract, transform, load) tools
- In-depth knowledge of Salesforce products (Sales & Service Cloud) and their functionalities, as well as the ability to model a role hierarchy, data model, and appropriate sharing mechanisms.
- Extensive experience in the administration and maintenance of Salesforce systems.
Culture & Values
Our values are the unseen drivers of our behaviours and ultimately become the organisational culture.
- Collaboration
- Respect
- Enthusiasm
- Excellence
- Innovation
- Integrity
This role offers a terrific opportunity to contribute to an organisation shaping future outcomes for the community while enjoying a supportive and collaborative work environment. Our team doesn't just collaborate during work hours – we enjoy breakfast together and hang out after work, fostering strong bonds beyond the office walls.
Join our team today and be part of something meaningful!
To apply, Applications should include a current CV with a cover letter that addresses why you would consider yourself to be a cultural addition to Beyond Blue and how your qualifications, skills and experience would be attributes to the position. For detailed information about this position including the closing date, please refer to the position description on our careers page (Candidates who are viewing from a job-board such as SEEK or LinkedIn, please refer to our careers page on our website).
Preferred candidates will be required to undertake pre-employment screening, including a National Police Check and where required a Working with Children Check.
This job advertisement is open until Wednesday 12 June, 12:00 pm. We encourage early applications as interviews may commence before the closing date. All applications will be treated with strict confidentiality.
