Business Analyst (Finance Division)

Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

What you’ll be doing:

The objective of the Business Analyst (Internally known as Leader, Revenue Accounting Systems and Process) role is to:

• Lead system requirements for the Revenue Accounting team across development, maintenance, testing and administrative activities. Please note, you do not need Revenue Accounting knowledge/ experience for this role. It is more focused on system & process improvement for the division. 
• Lead project activity for Revenue Accounting across VA Group, ensuring successful delivery as it relates to revenue
• Develop and maintain best practice policies and procedures for Revenue Accounting, including appropriate controls, to ensure revenue is recorded in an accurate and timely manner
• Drive continuous improvement initiatives across Revenue Accounting based on a strong understanding of systems, processes, and procedures
• Manage industry governance and compliance obligations for Revenue Accounting
• Foster a positive working atmosphere within the Revenue Systems and Process Team
• Active participation in working with other teams within Finance and other areas of the Business towards a common goal
• Management of Revenue Accounting systems processes and controls, including issue resolution, testing, upgrades, enhancements, and implementation
• Coordinate system and process changes between outsourced service provider and team SMEs, to ensure continuity and integrity of Revenue Accounting services
• Partner with the business, particularly Commercial and IT, to ensure engagement on proposed changes and business requirements captured for Revenue Accounting
• Ensure up to date understanding and compliance of relevant submissions regarding IATA, tax and other regulatory authorities

The Revenue Accounting team comprises an onshore and offshore team for the accurate and timely recognition of revenue. The team comprises of a small group of specialists with a detail knowledge of airline ticketing and accountants, ensuring all revenue is recognised in accordance with accounting standards, revenue leakage is minimised and receipt of cash is timely and complete through the completion of form of payment reconciliations, management of debtor accounts and audit of travel agent sales.

You’ll be great in this role if you…

• Undergraduate degree in Business (or strong aviation industry experience)
• Either; experience as a Business Analyst, or in a Systems/ Process Improvement role, or airline experience in a ticketed environment
• Ability to build effective working relationships and deliver high level service, advice and support to meet the needs of diverse work units
• Experience in the successful delivery of key projects and initiatives, working across multiple stakeholders in the business
• Project management experience is highly advantageous 
• Strong ability with systems and system improvements
• Previous exposure to Finance/ Revenue Accounting is advantageous
• Fares & Ticketing knowledge is highly advantageous

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
• A flexible, hybrid work style. Work from home or the office, adapt your location to suit your style and needs
• One of Brisbane’s most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road
• Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
• Cheaper hospitality, retail, technology, beauty and wellness services
• Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
• ‘Dress for Your Day’ – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you.

When everyone is included, everyone wins

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply?

We’re ready to hear from you. Apply now.