Business Analyst

This company has a very well respected reputation in the law industry and they are looking to add to there IT team for a 12 month period. The successfull applicant they are looking at is someone that is up and coming in the Business analyst space, had around 4 years experience and can regular deal with key stakeholders and the executive level. 

Purpose of the role:
 
The key function of the role is to analyse, define, translate and communicate requirements ensuring that solutions are delivering value for the business. You’ll work closely within cross disciplined teams, internal stakeholders and with external vendors to contribute significantly to defining solutions that deliver value and best meet our business needs.
 
The role operates within the Application Services team in the IT group and it is important the role advocates the IT strategy, which at its core is about empathy and how we serve to save time for our people and simplify the experience for our clients when engaging with the firm.  Beyond this there is of course our fundamental obligation to keep firm and client data and the integrity of our systems safe and secure.
 
 
Responsibilities:
 

• Ensure the complete and quality gathering of business requirements
• Process mapping
• Conduct meetings and facilitate requirements gathering workshops
• Contribute to the design and testing of new solutions
• Contribute to organisational change management activities
• Identify new opportunities for process improvements
• Coordinating project activities such as planning and set up or requirements workshops
• The structure and facilitation of product comparison and evaluation processes
• Manage relationships with business stakeholders
• Build and manage relationships with key technology product and service providers
• Overall business process support

• An eye for design
• Passion for customer experience
• Ability to influence
• Strong communication skills, with the ability to gather and understand complex end user requirements
• Ability to turn information into knowledge and recommendations that are actionable
• Strong facilitation skills, with the ability to engage with and lead process stakeholders to ensure quality
• Problem-solving and critical thinking skills
• Familiar with organisational change management processes and techniques
• Strong sense of empathy
• A natural collaborator
• Ability to adapt
• Highly organised, with the ability to independently prioritise and multi-task
• Patience and composure when dealing with difficult situations or individuals
• Able to work with minimal supervision in a team environment

• Demonstrated experience in a Business analyst role

• Ability to handle multiple activities and priorities, while maintaining a sense of urgency to meet and exceed customer needs.
• Strong facilitation skills – you’re able to confidently and effectively conduct workshops with a range of stakeholders including those at an executive level