AddressOur client are a market leading provider of safety solutions. With a strong foothold in the commercial and residential space they continue to grow. They have an impressive branch network across Australia and are looking to scale even further in coming years. They offer a variety of solutions making them a go-to for their clients whom are after full scale service. Prioritizing quality and customer experience they are known for tailored and dedicated customer experience. Internally and externally they hold wellbeing and safety as the utmost importance.
Position Overview
We are looking to speak with experienced operational professionals with a passion for optimisation and change management. Overall, your goal is to synchronize these operational functions, leveraging data-driven insights through Power BI and continuous improvement initiatives to enhance productivity, reduce costs, and exceed customer expectations consistently. The responsibilities for this role include;
- Manage and oversee all branch based activities and drive efficiency and optimal performance
- Actively participate in continuous improvement and optimisation of processes and policies
- - Responsible for proactive leadership and management of branch staff (1 direct report)
- Act as a point of escalation and support to all branch staff
- Proactively engage in analysing and monitoring key KPI/ metrics to ensure strong operational performance
- Monitor and ensure daily operational tasks are meeting deadlines and timelines
- Promote a strong safety and wellbeing culture across the branch
To be successful
- Proven experience as a people, safety and operational leader
- Background and experience in driving Continuous Improvement and change
- Strong communication and people development skills
- Experience in driving operational excellence
- Strong analytical background and ability to drive improvement and efficiency
- Power BI experience favourable
- Strong Supply Chain understanding, including demand, and transport specifically.
- Ability to engage, motivate and lead staff across all levels of an organisation, including blue collar.
What’s on Offer?
- Newly created role, and the opportunity to have a significant impact on a growing and thriving business
- Truly autonomous role that presents the opportunity to grow and develop your leadership skills
- Competitive salary and incentives
