Business Support Officer

The Business Support Officer (BSO) will promote service excellence through the delivery of customer service, administration and site management services. 

The BSO will support the Geelong office by providing front of house and reception services. This position provides a broad range of administrative support services which includes managing customer queries in person, over the phone and by email.  They are responsible for directing visitors, liaising with site security and being a general point of contact for queries from staff.

The role assists in the management of fleet vehicles, ensuring log sheets are completed accurately, maintaining service schedules and overseeing the vehicle booking system.

This position requires a motivated person who enjoys working in a team providing customer services to the Victorian public and supporting the Barwon South West region. 

Specialist/Technical Expertise/Qualifications

• Previous customer service and administration skills are highly desirable.

This is a casual fixed term position available for a period of 12 Months. The work location for this position is Geelong with hybrid work arrangements available.

To be considered for this position, applicants are encouraged to submit a resume and cover letter (no longer than 2 pages) summarising their skills and relevant experience.

For further information please refer to the attached position description.

Applications close at midnight on Sunday, 31 March 2024.

Other relevant information:

For this particular vacancy, priority consideration applies to Victorian Public Service (VPS) and select employees of the Victorian Public Sector who apply through the Jobs and Skills Exchange (JSE) jobs board platform.

Preferred candidates will be required to undertake pre-employment screening, including a Declaration and Consent form and a National Police Check.  

To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing position is only available to an Australian/New Zealand citizen or an Australian Permanent Resident.  

A Diverse, Inclusive and Flexible Workplace

DEECA welcomes applicants from a diverse range of backgrounds and we focus on the essential requirements of the job and being consistent and fair in our treatment of all applicants. We also understand that a balanced life is important to our employees. Talk to us about our flexible options such as working some days from home, starting early or late, working part time, job sharing or accessing paid or unpaid leave.