Job details
Position status Permanent Position type Full-time Occupational group IT & Telecommunications Classification AO5 Workplace Location Brisbane Inner City Job ad reference QLD/DSB537181 Closing date 19-Jan-2024 Yearly salary Fortnightly salary Total remuneration Salary Other Job duration Permanent full time Contact person Chanel Elborne Contact details (07) 3542 5612
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The role:
This essential role operates in a dynamic, demanding and complex environment and is required to support a high volume of both proactive and reactive requests while providing timely, thorough and accurate advice, and coordinating the delivery of branch activities including administrative, financial, human resources and business management services. Coordinate and quality check the preparation of executive documentation on a wide range of matters.
Reporting to the Branch Manager, the Business Support Officer is accountable for ensuring on-time, high quality branch output and engagement together with alignment and compliance with organisational and departmental administrative and support policies and standards. The role will coordinate and support standard business and administrative procedures ensuring systems are effectively communicated and applied across the branch and determining the extent to which matters should be escalated.
Coordinate the responses to executive correspondence, briefs, submissions and ministerial requests within the branch. This requires a high level of written communication and editorial skills, strong grasp of written and spoken English language, excellent attention to detail and the ability to analyse, edit and prepare reports, submissions and correspondence of a complex and substantive nature.
Assist with the coordination of culture and performance initiatives by implementing cultural improvement initiatives in line with planned timeframes and operational planning. This will require the Business Support Officer to develop and maintain strong working relationships with all stakeholders.
Is this permanent opportunity for you?
To perform successfully in this role, you will have a demonstrated knowledge of, or the ability to acquire knowledge of, policies and practices relating to finance, human resources and records management. Your ability to analyse business performance data, identify trends and develop options to achieve performance goals is essential in this role. Additionally, you will have a proven ability to provide expert advice to managers and staff in the delivery of business services, preferably within a large complex organisation.
Effective oral and written communication skills as well as interpersonal skills are crucial in this role, together with your demonstrated experience applying these in an administrative management role. Additionally, your ability to establish and maintain effective working relationships with stakeholders is essential to performing well in this role. An ability or understanding of the requirements of maintaining a SharePoint or similar collaborative site would be advantageous, along with a good understanding of information technology and experience in the creation of presentations and documents using applications such as PowerPoint and Visio as well as other key Microsoft suite applications.
Benefits of working with eHealth Queensland:
By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.
You will enjoy a variety of benefits, including:
- Competitive salary + generous superannuation and leave loading
- Flexible working arrangements
- Diverse work culture
- Career training and development
To apply for this exciting opportunity, submit your resume and a short statement (maximum 2 pages) outlining our skills, experience and personal qualities relevant to the role.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).
Documents
Before applying for this vacancy please ensure you read the documents below.
- QH Information for Applicants Sept 23 (PDF, 939KB)
Application Kit
DSB537181 Business Support Officer RD (PDF, 220KB)
Role Description
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