Business Support Officer

The details:
Permanent Full Time
$70,587pa + super (up to 12%) + leave loadingQld Local Government Industry Award (Stream A) - Level 2 of EBA5
9-day fortnight
72.5-hour fortnight
Hybrid, flexible working environment, including some work from home days.
Location: Strathpine
About our opportunity
As a Business Support Officer, you will provide administrative and Business Support in administering and monitoring of the electricity connections, disconnections, alterations, amendments, and abolishment of electricity accounts. This includes troubleshooting issues with electricity retailers, electrical contractors, council departments, and reconciling monthly accounts.
Additionally, you will:
provide a high level of customer service to both internal and external stakeholders.
assist with customer enquiries, preparation of correspondence, and follow up of issues and actions as required
About you
We are seeking a highly adaptable Business Support Officer who is an administration professional that thrives in a fast-paced working environment. For this role you will have a background and recent experience working in a similar Financial Operations admin/offer role that has seen you work with large utility accounts and reconciliation of invoices.
You will bring your excellent administrative and time management skills to this role and have strong communication and well-developed people and relationships skills.
You will have:
great attention to detail with accuracy and efficiency in all tasks
experience providing administrative support and assistance, including the preparation of quality correspondence and documentation.
well-developed organisational skills and work ethic with the ability to work autonomously
be proficient with the Microsoft Office suite of programs and the ability to develop proficiency with council’s software programs such as TechnologyOne; and
have a customer service focus.
Position Description
Position Description_Business Support Officer - Financial Operations.pdf
Why join the City of Moreton Bay Team?
As the third largest local government area in Australia and the fifth fastest growing region, the Moreton Bay region boasts beautiful beaches and waterways, amazing manufacturing hubs and picturesque hinterland hamlets. Moreton Bay has a strong and connected community that enjoys all the traditional Jinibara, Kabi Kabi and Turrbal country has to offer within our region.
With a diverse workforce of more than 2,000 team members dedicated to servicing the needs and enhancing the lifestyle of nearing 500,000 residents, each team member has an intrinsic ability to impact our community. Whether you’re a manager or working on the frontline, your role will make a difference - bring your expertise and join our driven team today.
Aside from an opportunity to build a rewarding career within a diverse and growing organisation, we offer a range of team member benefits including:
Discounted Health Insurance.
Free flu vaccinations every year.
Fitness Passport program offering discounted membership for you and your family to selected facilities.
We are proud to offer opportunities to develop your career within a local government organisation and our team members are encouraged to undertake study for career development in their area of employment under our Study, Training And Research Scheme (STARS).
Generous employer and employee super contribution scheme.
Salary packaging options on novated leases, superannuation payments, smartphones and devices.
We want you and your family to feel well supported when you need it most - as a team member you will have access our 24/7 confidential counselling service, leader support hotline, chaplaincy program and our Mates in Construction program.
Our Strathpine office has local parking on-site and is in close proximity to public transport networks.
Flexibility depends on the type of work you do but could include options such as work from home, part time, 9-day fortnights and flexible days. Talk to us about what flexibility means to you!
How to Apply
Click on the 'Apply' button below to complete your online application. Please upload your current resume that demonstrates how you meet the requirements of this role.
Please note: applicants will be required to undergo a National Police History Check as part of the recruitment process for this role.
To obtain further details please contact our Careers team at careers@moretonbay.qld.gov.au.
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