Cafe And Restaurant Manager

POSITION: Cafe And Restaurant Manager
TYPE: FULL-TIME
EMPLOYER: MILADIS PTY LTD
LOCATION: Eltham VIC 3095
SALARY: 75,000 P/A
ABOUT MILADIS PTY LTD:
For colourful and wholesome Australian café-inspired food, MILADIS PTY LTD is the go-to destination in Eltham. We pride ourselves on our expansive breakfast and lunch menus that showcase fresh ingredients and crowd favourites. Our offerings include a variety of meals from classic burgers and eggs on toast to delicious fries and toasties. Known for our quality coffee, we also serve delightful smoothies and milkshakes. Catering to all, we provide kids’ meals, vegetarian and vegan options, and gluten-free choices. We offer both dine-in and takeaway services to our customers.
POSITION OVERVIEW:
The Cafe and Restaurant Manager will oversee the daily operations of our establishment, ensuring that our standards of quality and service are maintained and that our customers enjoy an exceptional dining experience. This role involves managing staff, overseeing inventory and supplies, handling customer inquiries and complaints, and ensuring compliance with health and safety regulations.
KEY RESPONSIBILITIES:
Lead and motivate the team to achieve excellent customer service standards.
Manage daily operations, including scheduling, staff training, and supervision.
Oversee inventory management, including ordering and stocking of supplies.
Ensure all food and beverages are prepared and served in accordance with our quality standards.
Handle customer inquiries and resolve any issues to ensure customer satisfaction.
Implement and maintain hygiene and safety protocols in line with regulations.
Manage financial objectives by forecasting requirements, preparing annual budgets, scheduling expenditures, analyzing variances, and initiating corrective actions.
Develop and implement strategies to improve service, drive sales, and increase profitability.
Collaborate with kitchen staff to plan and develop menu offerings.
Monitor and manage operational costs to maintain budgetary goals.
REQUIREMENTS:
Australian Citizens and Permanent Residents encouraged to apply.
Minimum Diploma in Hospitality or equivalent.
Minimum 3 years of proven experience as a Cafe or Restaurant Manager or similar role in the hospitality industry.
Strong leadership and people management skills.
Excellent customer service and communication skills.
Knowledge of food safety and hygiene regulations.
Financial management and budgeting skills.
Ability to work in a fast-paced environment and handle multiple priorities.
HOW TO APPLY:
Please apply with your resume via the online portal.
Only shortlisted candidates will be contacted.