Address
Form of work
Salary** $31-$34 per hr + Super **
** Pyrmont **
** Start date: Monday 11th March **
WOW Recruitment are looking for a Call Centre Consultant to support our healthcare client, based 5 days in the office in Pyrmont, Sydney.
Our client is an Australian-owned and operated not-for-profit that specialises in hearing aids. This organisation offers solutions and services to help transform the lives of people with hearing loss.
The ideal candidate will have a can-do attitude and understand the importance of creating and maintaining customer relationships with a predominantly older clientele. Outbound experience and previous hearing or health related industry experience would be highly regarded but is not essential.
Perks & Benefits:
- Be involved in a new team that radiates a culture of excellence
- This company encourages supports career and personal growth
- All expenses paid 3 day Christmas trip each year!
- Generous salary packaging earning between $60K to $65K plus Super when permanent
- Monday- Friday - No weekends
- Outbound customer service calls to support current marketing campaigns
- Set appointments for the clinicians in your area
- Learning & efficiently using a range of software & applications
- Performing adhoc general administration duties
- You will be provided full training and support
- No direct sales, converting clients is your focus
- 2+ years of phone-based Customer Service experience (outbound preferred)
- A bubbly, positive phone manner
- You’re an excellent listener, which helps you build genuine rapport with customers
- Picking up the phone doesn’t faze you
- Self-motivated and able to work alone/unsupervised.
- Excellent organisational & prioritising skills
- Ability to be flexible within the workplace & work effectively within a team
- Willingness to learn basic repair and maintenance of hearing aids
If you’re interested to learn more about this Call Centre Consultant role, APPLY NOW and Brad will be in touch!
