Call Centre Team Manager

Call Centre Team Manager

Job no: 501211ExtDWJB
Work type: Part-Time
Location: SUNSHINE COAST
Categories: Sales

Are you ready to take on a dynamic leadership role that offers the best of both worlds? Look no further! At Youi, we're seeking a passionate and dynamic individual to join us as a Part-Time Team Manager in our Call Centre.

Working Monday to Friday from 08h00 to 14h30, you'll lead a team of up to 12 talented sales advisors. With our high-performing part-time sales teams, you'll have the opportunity to achieve big goals while still enjoying your afternoons for yourself - whether it's chilling on the beach, doing the school run, or hitting the gym.

Key Responsibilities:

• Lead and manage a team of up to 12 individuals
• Foster a collaborative environment, ensuring team members are engaged and inspired to achieve their best
• Utilise your problem-solving skills to address challenges and maintain operational efficiency
• Support team members' growth and success
• Coach and guide team members on compliance with sales regulations and company policies, ensuring adherence to ethical standards and best practices.

The Details:

• Monday to Friday
• 08h00 to 14h30
• No Weekends
• 30 hours per week
• Permanent role
• Salary based on a retainer plus incentives
• On Target Earnings of $81450 ( Including Incentive and super)
• On Target earnings guaranteed for your first three months
• 3 Weeks induction training that runs from 08h00 to 16h00 Monday to Friday (fully paid)

About you:

• Previous leadership experience is essential
• Passionate about team development and committed to helping team members reach their potential
• Adaptability and resilience to thrive in a busy call-centre environment
• Excellent communication and interpersonal skills
• Sales Experience or working toward targets and KPI's

What We Offer:

• 22 Days Annual Leave, plus volunteer leave and yearly Salary Reviews
• Career progression opportunities - we believe in promoting from within.
• Paid Induction training and ongoing career development
• Leadership Development Training
• Onsite Barber, Brow Bar and Massage
• Games Room and free use of the Youi Bicycle Fleet
• Boxing, Pilates, HIIT & Strength, Yoga, Run/Walk Club, and Mindfulness classes
• Free Skin Checks, Flu Jabs and Wealth Mastery Sessions
• Onsite car Detailing Service
• Discounted Insurance Products
• Great Work Life Balance with set start and finish times
• Casual Dress code

At Youi, we value passion, dynamism, recognition, and awesome service. If you're ready to embark on an exciting career journey where you can make a difference while still enjoying a balanced lifestyle, we want to hear from you! We're casting our net wide and inviting applicants from all industries to apply.

Advertised: 04 Apr 2024 E. Australia Standard Time
Applications close: