AddressAfter more than five decades in the industry, Wilson Parking is recognised as the market leader in the field of Car Park asset management in Australasia. We take pride in the fact that the Car Parks under our management are maintained to the highest standards and that we deliver the highest level of parking efficiency to ensure that our valued customers are provided with a seamless parking experience. Being a part of our team means living our core values of:
Integrity - "Do what's right, not what's easy"
Leadership - "Demonstrating leadership is every person's responsibility"
Customer - "Every customer counts"
Innovation - "Change that adds value"
The positions:
Wilson Parking have multiple roles available for Car Park Supervisors!
*Multiple positions based in CBD*
*Full-time and casual work available*
Successful applicants, will be responsible for ensuring a seamless balance between exceptional customer service and impeccable Car Park presentation. Additionally, it involves delivering top-tier service to stakeholders through effective management of personnel, facilities, and equipment. The primary focus is on optimizing revenue streams while upholding stringent accountability controls.
Responsibilities Include:
* Lead the carpark team through day-to-day operations and procedures.
* Assist with tailoring rosters to meet the carparks needs.
* Assist Carpark Manager with Daily, Weekly and Monthly reporting.
* Fielding customer complaints.
* Stakeholder engagement with client(s) and contractors.
* Customer Service.
* Assist with training new staff
Role requirements:
* Previous customer service experience (ideally in retail environments, call centre operations, or other customer service industries)
* Experience in leadership roles preferred.
* Genuine passion for providing excellent customer service
* Ideal candidate should be proficient in Microsoft Excel, PowerPoint and Word.
* Good computer literacy skills.
* Full Driver's licence with excellent driving skills
* Eligibility to work in Australia
Candidates will be required to complete a national police check.
In addition to standard Award Employment Conditions, you will receive uniforms, appropriate training and free parking when working.
Due to the high volume of applications we are expecting to receive, only shortlisted candidates will be contacted.
At Wilson Parking, we are building a workforce that is representative of the community we protect. We welcome people from diverse backgrounds and are committed to supporting our Aboriginal and Torres Strait Islander Peoples with employment nd career opportunities. We have an inclusive culture where innovation and teamwork are encouraged. If you wish to make a positive change in your community, contact us today.
