Our client is a well-established Chiropractic Clinic located in Moonee Ponds is seeking an experienced receptionists to join their team urgently!
Part-Time and flexible hours available.
Previous receptionist experience highly regarded.
Providing genuine, patient centric, customer service
Be empathetic to patients and their families.
You will make an impact by:
- Providing genuine, patient centred customer service
- Displaying well developed organisational skills with an innovative & pro-active approach to customer care.
- Role-modelling empathy to patients and their families
- Establishing and delivering on priorities and without direct supervision
- Striving to consistently improve service delivery
Essential Requirements
- Well presented, friendly, organised and reliable, with accuracy and excellent attention to detail
- Be adaptable and enjoy working for a variety of medical specialities in a busy clinic
- Previous receptionist experience highly regarded
- Be empathetic to patients and their families
- Excellent communication and interpersonal skills, including an ability to communicate sensitively and effectively with patients with a caring attitude
- Ability to multitask and work well under pressure
- Sound computer skills and experience with Best Practice you will have a demonstrated understanding of common health issues
Responsibilities include:
- Front desk administration - answering phones, making appointments, processing payments
- Liaise with patients and their families, other health professionals and their staff in an empathetic and compassionate manner
- Scanning and updating all patient-related correspondence
- All general reception, administrative and clinical support duties as required
- Provide ongoing support to Health Care Professionals and clinic nurse as required
- Be a friendly point of contact between patients and the internal clinical team
- Ability to work independently and as a team.
To express your general interest please forward your CV (MS word format only) and detailed covering letter to *********@parasandpartners.com or for a confidential discussion contact Maree Paras on 0423 789 *** or Georgia White on 0497 855 ***.
Kindly note, only successful candidates will be contacted.
Paras & Partners Executive Search and Selection provides recruitment services in the Pharmaceutical and Healthcare Industry.