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Salary- Responsible for providing client-centred support to a diverse range of people.
- Deals with clients either in-person, by email or telephone and sound communication skills are required to deal with different situations which may arise.
- Cultural awareness, some understanding of the complexities of housing and respect for people are important knowledge and attributes for working in for this position.
- Responsible for responding to initial client concerns and complaints and are required to work across the Branch’s business units, as required, providing both operational and general administrative to support efficient service.
- Demonstrated ability to provide high quality customer service to a diverse range of clients.
- High level of effective communication (oral and written), interpersonal and liaison skills and the ability to develop effective relationships with clients and with support services.
- Highly developed organisational skills, including a high level of attention to detail, and experience in meeting tight deadlines and achieving results.
- Experience in using a range of IT business and office applications.
- Demonstrated ability to work both independently and cooperatively in a high paced team environment including the capacity to utilise team resources effectively.
- Demonstrated commitment to work in accordance with, and uphold the ACT Government Respect, Equity, Diversity and Inclusion Framework, the Directorate’s Work Health and Safety system and participative work practices.
Apply! Or drop me a line at trosal@infopeople.com.au OR give me a call on 0482 097 646 to discuss further. If we believe you're a good match, we'll get in touch with you to let you know the next steps!
Infopeople - Tiffany Rosal
