Client Engagement Officer | Full-Time Temporary With A Possibility Of Permanency

Closes: 26 February 2024 Classification: Administrative Services Officer Class 4 Salary: $80,535 - $86,909 plus superannuation Position No: 58722, several Directorate: Community Services Advertised (Gazettal date): 12 February 2024 Contact Officer: Neah Byrne on **********@act.gov.au or (02) 6207 2*** Details: At the Community Services Directorate (CSD) we value our people and the significant contribution they make to our success in supporting the Canberra Community. Everyday our diverse workforce collaborates and drives client centred services to assist the community in creating a safe and equitable environment across the ACT. Housing ACT is a division of CSD responsible for the provision and management of public housing services in the Territory, in addition to homelessness services, community housing, housing policy and asset management. Housing ACT currently has a vacancy for a Client Engagement Officer to join the team. Client Engagement Officers are responsible for providing client-centred support to a diverse range of people. The position liaises with clients either in-person, by email, or telephone requiring sound communication skills to navigate different circumstances which may arise. Cultural awareness, an understanding of the complexities of public housing, and respect for people are important attributes for working in for this position. Further information can be found in the Position Description. CSD is an inclusive employer where all people are respected and valued for their contribution. We strongly encourage and welcome applications from Aboriginal and/or Torres Strait Islander people, People with Disability, people from culturally and linguistically diverse backgrounds, veterans, mature age workers and lesbian, gay, bisexual, transgender, intersex and queer (LGBTIQ)…
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