Client Relationship Manager / Account Manager | $80K + Commissions

As a Client Relationship Manager, you will be the first point of contact when it comes to onboarding new clients with the added responsibility of managing a portfolio of existing clientele. You'll be an exceptional communicator and have the ability to run virtual training to upskill your portfolio on new products whilst providing an exceptional level of service. 
Primarily a phone-based role with a hybrid WFH structure - within a typical day, you will be speaking with existing clients to ensure that they are up to date to the software offerings, providing training sessions online and winning-back clients who have been inactive to ensure they are utilising the platform to its full potential.
The Role:

• Onboarding new clients and providing platform demonstration and training.
• Running demonstrations of new features within the platform.
• Providing ongoing support & training with existing client base to ensure they are using their software to its maximum potential.
• Slow down client attrition by ensuring your clients that they understand all features of the platform.
• Calling clients who have left the platform to win-back their business.

  
About You:

• Highly organised and experience in managing a portfolio of clients/accounts.
• Technical aptitude to navigate problems.
• Big on relationship building!
• Proven sales abilities to win-back clients
• Experience within the legal/property space highly desirable but not essential.
• You might come from an industry like SAAS, Property, Software, Tech, Conveyancing, Conveyancer, Banking, Finance, Pexa, Legal, Law.

  
Perks:

• Hybrid Work Structure (WFH) 3 on 2 off.
• Complimentary Platinum Fitness First Membership
• Great team culture, vibrant work environment and pioneering organisaiton.
• Internal promotion/progression opportunities
• Complimentary breakfast and lunch daily!
• Work for at a certified “Great Place to Work” company.

This role is a lucrative opportunity to join a 5-star market disruptor with ambitious goals and a team who are already hitting and meeting their KPI's. The care that they offer their staff and rewarding nature of the company speak volumes for their past and future success.
If you're looking for a change, if you're tired of not being rewarded for the hard work you put in or just want to join a larger more fruitful employer this job is for you!
APPLY Now for a confidential career conversation.