Address
Form of workOur Client Services Consultants are responsible for providing effective and efficient administrative support to the real estate team to ensure optimum experience and results for the client.
Key Duties & Responsibilities:
- Provide comprehensive assistance to the sales team in day-to-day duties
- Professionally interact with clients, suppliers and colleagues at all times
- Follow up with employees and external parties as required on behalf of the company
- Arrange and prepare appointments for sales staff as required
- Prepare documentation for appraisals, listings and open for inspections on behalf of agents
- Assist with data entry
- Maintain communication between clients, suppliers, solicitors and conveyancers
- Preparing properties for marketing
- Order, file and proof all paperwork required throughout the transaction
- Monitor and follow up with Agents on their daily tasks
- Gather all required information from Agents following all appraisals, inspections, listing appointments, accepted offers
- Maintain all real estate files in company database both digitally and in paper files
- Maintain file notes including price adjustments, additional marketing approvals, etc
- Utilise and adhere to the end-to-end process to ensure consistency and compliance with each transaction
- Assist/attend with property inspections and other marketing events as required
- Be a brand ambassador
- Develop and maintain effective relationships across the business
- Actively participate in team meetings and ensure effective communication on an ongoing basis
- Ensure conformance and compliance to all relevant policies and procedures and relevant Acts and Legislation
Skills, attributes, knowledge and experience:
- Sound experience and demonstrated success working in a similar role/environment, real estate a distinct advantage
- High standard of document processing and collaboration using the Google Suite of business applications
- Sound understanding of social media
- Excellent communication (both verbal and written) and interpersonal skills
- Ability to develop and maintain effective and efficient working relationships
- Ability to adapt and focus in a fast paced and diverse work environment
- Ability to work both independently and also contribute to a large team
- Ability to support and encourage team members working within a close team
Qualifications:
- Certificate IV in Property Services (Real Estate, Agents Representative) or willingness to obtain.
To apply, please email your resume to ******@mckeanmcgregor.com.au or alternatively, If you would like to learn more in strict confidence, contact Brooke Lawrance on 0421 664 ***. Applications close 4pm, Friday 15th March
