Client Services Officer

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Convenience Buttons:
Client Services Officer
Salary: Level 2, $70,432- $75,516 pa, Public Sector CSA Agreement 2022
Location: Perth Metropolitan Area
Closing Date: 2024-01-31 4:00 PM (YYYY-MM-DD)
Pillar/directorate:
Sustainability and Biosecurity
Branch:
Quarantine
Tenure:
Permanent - Part Time, Permanent - Full Time, Fixed Term - Part Time, Fixed Term - Full Time
Position Number:
Pool Ref AV8680
Attachments:
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The Department of Primary Industries and Regional Development (DPIRD) lead the sustainable development of Western Australia’s regions and agriculture, aquaculture, food and fisheries sectors. In everything we do, we take an approach to protect, grow and innovate WA’s economy, community and environment.
About the opportunity
As a Client Services Officer of the Quarantine branch, you will provide responsive, effective, efficient, and timely services in the areas of customer services, finance, and general administration. This includes the responsibility of maintaining, fostering, and sustaining collaborative relations with branch staff and stakeholders.
We currently have one permanent position with part-time work arrangements available for immediate filling.
We are looking for individuals with:

• Ability to deliver quality, accurate and appropriate information and documentation to stakeholders.
• Demonstrated ability to work as an effective team member and ability to participate in work groups to achieve positive outcomes.

For further information and special requirements for this role please see attached Job Description Form (JDF).
Equity and Diversity
At DPIRD we are committed to creating a diverse and inclusive workforce and are an equal opportunity employer. We value and strongly encourage people with disabilities, Aboriginal and Torres Strait Islander people, young people, women and people from culturally and linguistically diverse backgrounds to apply for positions within our agency.
How to Apply
Click the Apply button and attach the following to your application:

• A comprehensive CV that highlights your skills, experience, and achievements including details of two (2) referees.
• A cover letter of no more than two (2) pages in length demonstrating how your skills, knowledge and experience relate to the following Work Related Requirements:

• Role Specific: 2
• Core capabilities: 7

It is recommended that you consider all information contained in the advertisement and any other related information. All Work-Related Requirements will be assessed at some stage during the selection process.
Need further information?
For a confidential conversation about the role, please contact , Senior Client Services Office, on (08) 9334 1801 during office hours.
If you experience technical difficulties applying online, please contact the RAMS Helpdesk on 1300 733 056 in first instance. For further information about the recruitment process please contact our Employment team on (08) 6552 1943.
Am I eligible to apply?
To be eligible for a permanent appointment to the Western Australian public sector you must be an Australian citizen or have permanent residency status in Australia. To be eligible for a fixed term or a casual appointment you must have documentary evidence of your entitlement to live and work in Australia for the period as part of your application.
You will be required to provide a current National Police Certificate (police clearance) before commencing employment. If not currently held, this must be acquired prior to appointment at applicant’s expense.
This pool will be valid for a period of twelve (12) months following finalisation of the process and may be used to fill other same/similar permanent and fixed term, full-time and part-time vacancies with the possibility of extension or permanency at locations listed in this advert. Please note, being appointed to the pool does not guarantee you a placement to a position.
The recruitment process may include online written assessments, psychometric, cognitive or other testing, job-related tasks, video or live stream interviews, documentation and reference checks or other assessment methodologies as required. We reserve the right to supplement the field of applicants via an executive search if required.
Please ensure you have plenty of time to submit your application to allow for unanticipated problems, as late and proforma applications will not be accepted. (Please note: Online lodgement is system generated. Any submissions on or after 4:00pm will not be accepted)