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SalaryJoin Our Team at Laser Clinics Bondi JunctionLarge & Busy Clinic: Our clinic features up to 10 rooms open on any given day and a cohesive team of 20+ members. Experience a fast-paced environment.THE ROLEAs a Receptionist, you will be the first point of contact for our clientele in our beautiful and bustling clinic. Your role is pivotal in delivering outstanding customer service and ensuring the seamless operation of our clinic. If you are a person with exceptional communication skills, a friendly demeanor, and a passion for the beauty and wellness industry, we want to hear from you.RESPONSIBILITIES
- Greet and welcome clients in a professional and friendly manner.
- Answer phone calls, schedule appointments, and manage the appointment calendar.
- Handle client inquiries and resolve any issues or concerns in a timely manner.
- Process payments and handle billing inquiries.
- Maintain client records and ensure confidentiality of information.
- Assist with inventory management and ordering of clinic supplies.
- High school diploma or equivalent (formal Beauty qualification/studying Beauty qualification desirable).
- Customer service/administration experience is a plus.
- Superior customer service and presentation skills.
- Excellent verbal and written communication skills.
- Proficient in using computer systems and software, including appointment scheduling and billing systems.
- Ability to work in a fast-paced environment while maintaining a calm and professional demeanor.
- Generous discounts on treatments and products.
- Monthly incentives and opportunities to earn bonuses.
- Top performers get invited to our annual black-tie Gala Dinner, held at a surprise location every year.
- Access to our Employee Assistance Program.
- Amazing careers pathways through our ever-growing 200+ clinics worldwide.
