Clinical Administrator

City Fertility is seeking a dedicated, organised and passionate Clinical Administrator to join our team in Newstead, working from our stunning offices, where you will contribute to the provision of support to nursing teams, whilst also helping create seamless journeys for our patients.

About Us:

City Fertility is a leading provider in the Fertility/IVF Services market in Australia, renowned for our commitment to excellence in patient care. With a legacy of pioneering fertility treatments and a highly regarded network of specialists. We take pride in offering a comprehensive range of specialist fertility services to individuals and couples across Australia.

Our mission extends beyond medical expertise; we understand that our patients’ journeys are multi-faceted. City Fertility places a strong emphasis on creating a compassionate and supportive environment. We believe that a patients journey involves not only exceptional medical care but also the dedication of proactive and patient-focused administrators.

Your Role:

As a Clinical Administrator working from our Newstead clinic, you will:

• Assist the Nursing team in their daily duties.
• Provide quality customer services to patients, clinicians, and other departments within the business.
• Play a crucial role in ensuring that our patients experience an informative, transparent, and supportive fertility journey.
• Work full time hours Monday through to Friday 

Qualifications and skills we value:

We are looking for someone who is patient-focused, compassionate, supportive, and a team promoter. Ideally, you will bring the following to the role:

• Dedicated Experience: Health/medical administration experience. (advantageous)
• Tech Proficiency: Familiarity with basic/intermediate IT platforms. 
• Industry Know-How: Understanding of basic/intermediate health industry terminology. (advantageous)
• Communication Mastery: Highly effective communication and interpersonal skills.
• Precision Matters: Exceptional accuracy and attention to detail.
• Analytical Prowess: Proficient in problem-solving, critical thinking, decision-making.
• Time Management: Demonstrated excellent time management.

Diverse Perspectives Welcome!

At City Fertility, we’re cultivating a diverse and inclusive workplace that thrives on innovation. Meeting every single requirement? Not necessary. We encourage you to apply if you’re drawn to this role, even if your past experiences don’t perfectly align with the skills we’ve outlined.

Our team operate in an autonomous environment, where we celebrate innovation. Embrace your strengths, as we value everyone’s unique contribution. We offer a comprehensive benefits package within a supportive team-based culture. If you have any specific needs or requirements, feel free to discuss them with us; and we’ll try our best to accommodate your requests.