Address A leading debt collection and receivables management organisation, our client offers a diversified range of services to ensure that the needs of their clients in both consumer and commercial fields are met. Starting out as a family-owned business, they have since expanded to a 15-year reputation of an organisation encompassing the values of honesty, innovation and hard-work of which has been pivotal in their on-going success.
Located in Keyborough, we are looking for experienced Recoveries or Collections Representatives to join their dynamic team and carry out the following responsibilities:
•Providing support in all areas of Collections through maintaining and managing a portfolio of recovery files.
•Adhering to ASIC/ACCC and Privacy Act guidelines and regulations
•Respond and action all communication in a professional manner
•Processing new files received from clients as per their request
•Liaise with clients, debtors, references, third parties, as well as all relevant stakeholders.
•Ensuring records and database is update to reflect accuracy of records and updates.
In order to execute the following tasks, the successful applicants will need to encompass:
•Preferably two years of experience in a similar capacity or with debt collection
•Intermediate to advanced Microsoft suite Word, Excel & Outlook
•Excellent verbal and written communication
•Organisational skills and ability to reach targets and deadlines.
•Team player
•Goal driven and determined to exceed monthly targets and KPI's.
Further key information relevant to the role includes:
•Located in Keysborough, Victoria
•Hybrid opportunity
•Full-time position: Monday Friday / 8:30am 5pm
•Attractive salary
•Family orientated workplace culture
If you're looking to expand your career in Collections, apply today!
