AddressYour Role;
As a Collections Officer, you'll be the voice behind successful debt recovery, making both inbound and outbound calls to customers. Embrace the fast-paced office-based environment, where your time efficiency and target-driven mindset will shine. Join a role that blends customer service finesse with negotiation skills, as you navigate the world of debt recovery.
Your responsibilities will include;
- Educating customer based on their individual financial circumstances
- Maintaining a detailed log of interactions
- Adhering to a schedule for maximum productivity
- Detailed and accurate file action notes for all interactions
- Comply with client & company policies & procedures
About You;
Are you looking for a fulfilling career? We're looking for individuals who:
- Are targets-driven and time-efficient
- Hold Australian Citizenship, due to clearance requirements.
- Have intermediate computer skills, comfortable operating across 2 monitors while speaking on the phone
- Office based role – 5 days per week
Why Join Us;
- Supportive Environment:Thrive in a team-oriented workplace led by experienced leaders, providing a supportive backdrop for your growth.
- Work-Life Balance:Enjoy a Monday to Friday work schedule with no weekends, and explore hybrid work options once you've proven your competency and meeting quality targets. Most exciting, a half day on the last Friday of every month.
- Convenient Location: Choose from site locations close to public transport in Docklands and Box Hill.
- Training provided: We will provide you with full training to equip you with call-centre and Government collections skills.
- Acknowledgment:Step into a role where your potential is recognised, and your efforts contribute to the success of our team.
- Discount perks:Employee discounts on various retail stores, health insurance and health and wellness initiatives.
What's the next step?
- Submit your application promptly, to secure the opportunity of being among the first candidates under consideration!
- Once received, our Talent Acquisition consultant - Olga will contact you to have a further discussion about the role.
- If successful, you'll need to undergo a background check with us, which may take up to 25 days to complete. Throughout this period, we'll ensure to keep you informed.
Ready to embark on a rewarding journey with recoveriescorp?
Hit "Apply Now" or contact talent@recoveriescorp.com.au
About Us;
Recoveriescorp has been operating in the contact centre space for over 30 years. Our mission is to help communities build financially sustainable futures through successful and socially responsible credit experiences and we’re pleased to see our people live this mission everyday!
We understand that in order to achieve our mission, we must engage a workforce that represents the diverse communities and customers we support across Australia and New Zealand.
That’s why we are committed to ensuring everyone is treated fairly, with respect and provided with inclusive and equal employment opportunities. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples; people from culturally diverse backgrounds; people with disabilities and all members of the LGBTQIA+ community.
