computer sales and technical support specialist

Midland, Morley, Guildford,Kelmscott

CASH City Guildford

About Us:

CASH City Guildford is a trusted Pawnbroking store with multiple outlets across the Perth Metropolitan Area Region. We specialize in providing financial solutions and selling a diverse range of products, including electronics like iPhones, Samsung phones, and computers.

Job Description:

We're on the lookout for a dedicated and experienced individual to join our team as a Computer Sales and Technical Support Specialist. This full-time role involves assisting customers with their computing needs, troubleshooting network and printer issues, and preparing electronics for resale.

Responsibilities:

- Deliver top-notch customer service and support for computing products, including iPhones, Samsung phones, and computers.

- Resolve network connectivity issues and troubleshoot printer problems.

- Conduct computer wipes and ensure the secure removal of personal content from devices before resale.

- Perform thorough inspections and testing of electronics to uphold quality standards.

- Assist with inventory management and maintain accurate records of product sales and service activities.

Requirements:

- Proficiency in computer hardware and software troubleshooting.

- Sound knowledge of networking principles and experience with printer troubleshooting.

- Sales experience, preferably with electronics like smartphones and computers.

- Effective communication skills for engaging with customers and colleagues.

- Detail-oriented with strong organizational abilities.

Benefits:

- Competitive salary with plenty of overtime opportunities.

- Opportunities for career growth and progression within the company.

- Embrace a dynamic work environment with weekend and public holiday shifts, ensuring variety and excitement in your role.

- Employee discounts on products and services.

How to Apply

If you're passionate about technology and providing excellent customer service, we want to hear from you! Please send your resume and a cover letter outlining your relevant experience to ***********@iinet.net.au