Consultant - Apj, Hybrid

Founded in 1999, WorkForce Software is a leading provider of workforce management software for organizations with complex policies and compliance concerns. Since the company’s inception, WorkForce Software has continually grown by every measure—from the number of customers we serve, to the number of professionals we employ, to the revenues we generate and reinvest in our solutions.

Over one thousand organizations with more than 4 million users in over 80 countries rely on WorkForce Software solutions to streamline compliance, reduce labor costs, provide more intuitive tools to their employees, and achieve strategic HR on a global basis.

Responsibilities

• Educate customers on best practices in implementation of EmpLive
• Estimate work effort and communicate with Project Managers, customers and stakeholders on project status
• Conduct discovery workshops for requirement gathering
• Gather and document customer-specific needs and communicate information to WFS project teams
• Partner with all WFS internal teams during project phases to ensure a successful customer implementation
• Assist customers with software testing along with roll out and go-live activities such as data loads and system initialisation
• Conduct web-based and on-site customer solution training workshops
• Become familiar with aspects of labour laws and how they impact employers and their employees
• Attend WFS training courses and undertake self-learning as required to further develop the skills and knowledge necessary for continued success

Travel

• Up to 25 %

Requirements

• 3-5 years of consulting experience in implementing a WFM or HCM SaaS product or software implementation experience
• Logical and technical mindset that can analyse problems and identify root causes
• Effective communication skills both written and verbal
• Experience with business process improvement
• Knowledgeable and understands software implementation principles and lifecycle
• Demonstrates technical aptitude to learn quickly and adapt to new circumstances
• Ability to work on a dynamic, customer-focused team and establish excellent working relationships
• Committed to exceptional customer experiences and business improvement
• Effectively manage multiple customer projects
• Experience providing application support for complex software systems, preferred
• Knowledge of HR, Payroll, or Time & Attendance, preferred
• Experience with business applications and Microsoft Office Suite
• Ability to work in Australia is compulsory

Education

• Bachelor’s degree or equivalent

Why You Should Join the WorkForce Team?

• Performance Bonus
• Career Development and Training – Be the CEO of your career!
• Diversity, Equity, and Inclusion Initiatives including committees such as:
  • Women for Inclusion
  • Age: Unity Beyond Years
  • Racial Equality/Discrimination
  • Mental and Physical Ability
  • WorkForce Pride Network
  • Global Perspectives
  • Band of Veterans
• Health and Wellness / Gym Reimbursement
• Parental Leave

This job description is not intended to be all inclusive, and employee will perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.

To maintain our goal of remaining a diverse and inclusive company, WorkForce Software advocates for and promotes a diverse, equitable, safe, and professional workplace where all people feel welcomed and empowered. We are committed to creating an environment that supports and celebrates the full range of our individual and collective differences, so that everyone can do their best and most innovative work, on the job and in our communities.

WorkForce Software is committed to the full inclusion of all qualified individuals. As part of this commitment, WorkForce Software will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Talent Acquisition Department at *******@wfsaustralia.com, +61 2 8399 1688 ext. 111.

WorkForce Software is an Equal Opportunity Employer.