AddressJoin this fast growing data and information services organisation as the Continuous Improvement Manager to enhance operational efficiency, productivity, and quality of the organisation through strategic process improvements.
Your brand new role will see you identify opportunities for improvement across the organisation's processes, systems, and procedures, and develop practical strategies to capitalise on these opportunities.
Key accountabilities
- Dive deep into the organisation's culture and business imperatives to identify opportunities for Continuous Improvement (CI) methodologies
- Provide insightful feedback to stakeholders at all levels, empowering them to develop and execute practical improvement plans
- Cultivate confidence, skills, and capabilities in tools & techniques among team members
- Evaluate the Lean maturity of sites & teams across diverse divisions and geographic regions
- Collaborate with all levels of the business to establish improvement targets and practical plans and drive projects from start to finish for implementation
- Direct the planning, design, development and testing of the organisation's core application/s
- Manage vendor for third-party support/enhancement requests
- Coach teams on the correct utilisation of improvement systems and tools, ensuring sustainable results
- Work collaboratively with various functional leaders, employees, and customers to pinpoint and capitalise on significant automation and productivity opportunities across the business
- Establish and document clear and concise process maps, workflows, and standard operating procedures (SOPs) to enhance operational efficiency and consistency
Skills, experience, and knowledge
- Solid background and experience in process optimisation, operations, or business management
- Strong knowledge of Continuous Improvement processes and methodologies
- Advanced understanding of TQM
- Experience in supporting business-critical systems and applications
- Ability to coach individually or in small groups/teams, manage projects (multiple projects) and apply conflict management skills
- Experience with Value Stream Mapping, facilitating Kaizen events and knowledge of lean tools and process
- A sharp eye for identifying weak points in processes and organisational structures
- Demonstrated ability to assess Lean maturity and drive meaningful change initiatives
- Excellent communication ad presentation skills
Apply now to secure an interview or contact Dylan Tasker on 9236 7753 for a confidential discussion.
