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Salary- First point of contact, utilising your customer service skills
- Permanent full time, 8.30am - 5.00pm (Mon-Fri)
- Melbourne, CBD
This is not a regular receptionist role; this role will give you an opportunity to contribute your amazing customer service skills to create a safe and welcoming office environment. This is a Monday - Friday, 8:30am - 5:00pm position based at our Melbourne Head office on Collin Street.
About the role
In this role you will provide a professional “face” for the Head Office and communicate with Stakeholders in a professional manner, ensuring clear paths of communication are maintained as first point of contact for the company. You will be an ambassador for Stockland by building good relations internally and externally. Supporting the Office Manager and Office Assistant you will be responsible for the following tasks:
- Action incoming calls in a timely manner, qualifying the callers needs and directing calls to the relevant team members or taking a message
- Assisting staff with meeting room bookings, facilities management and general enquiries
- Assist with the organisation and set up/pack down of office and staff events and initiatives
- Manage all incoming and outgoing mail and couriers
- Maintaining stocks of office supplies including stationery, medical and groceries
- Kitchen Management, tiding, stock levels, dishwashers
- Experience in a Corporate hospitality, customer service role with a strong focus on customer service and experience.
- You will have a good understanding of Microsoft Office Suite specifically Outlook and MS Teams
- Excellent verbal and written communication skills along with building relationships with internal and external stakeholders
- You will bring your high energy, proactive nature, and ability to learn & adapt quickly
- You will also bring your ability to work with high attention to detail & pro-active approach
At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career.
We recognise the importance of flexibility and work life-quality and over 80% of our employees have informal or formal flexible work arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this.
We offer competitive remuneration and benefits. Benefits include free to access or subsidised lifestyle, health, well-being and financial services products.
Due to the permanent nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date.
Apply today - Stockland - a better way to live
Agencies should note that unsolicited resumes will not be accepted for this position and Stockland will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Careers @ Stockland Team will work with our preferred panel of agencies to source candidates for roles. Please submit any queries relating to the approved process of submitting candidate resumes or Stockland's preferred agency panel to
