Address- Reception/Concierge services Monday-Friday
- 80K + super
- Sydney CBD
At Rapport we believe that every guest experience should be unique. We are specialists in providing a range of fully managed front and back of house guest services including reception and concierge. Our Ambassadors key focus is to ensure our clients and guests enjoy a remarkable experience; anticipating their needs even before they do, saving precious time and enhancing the guest experience.
We require a Corporate Services Ambassador based in the Sydney CBD. This position will be a mixture of Concierge/Guest Services and Reception across multiple CBD sites.
Key Duties
- First point of contact, to provide professional and welcoming style of service to customers and clients
- Ensure the Reception Area and meeting rooms are professionally presented at all times.
- Book meeting rooms and facilitate booking updates as required
- Ensure emails, intranet and phone enquiries are managed in a timely manner
- Diary management, mail distribution and general administrative duties
- FOH and BOH operational support as required
The Person
- Experienced in a comparable client service/concierge, corporate environment
- Intermediate to advanced Microsoft Office, calendar and diary management skills
- Excellent communication skills
- Impeccable personal presentation
- Exceptional time management and organisational skills
- A genuine sense of hospitality, with a commitment to delivering platinum service
- Discreet, ethical and committed to maintaining a high degree of confidentiality
The Benefits
- Opportunities for professional development and growth.
- A vibrant and dynamic work environment
- 12 weeks paid parental leave for primary carers.
- Easy access to 100+ retail discounts from you mobile phone.
